Windows 10: Windows 10 laptop won't shut down properly, needs power button to be p

Discus and support Windows 10 laptop won't shut down properly, needs power button to be p in Windows 10 Drivers and Hardware to solve the problem; Hi, I'm running Windows 10 Home on an ASUS Q551LN 2-in-1 laptop which originally came with Windows 8.1. When I shut down/restart/sleep the machine,... Discussion in 'Windows 10 Drivers and Hardware' started by crazyfool, Aug 24, 2015.

  1. CRAZYFOOL
    crazyfool Win User

    Windows 10 laptop won't shut down properly, needs power button to be p


    Hi, I'm running Windows 10 Home on an ASUS Q551LN 2-in-1 laptop which originally came with Windows 8.1.

    When I shut down/restart/sleep the machine, it does not shut down - the Hark Disk activity light is still blinking and the normal power button press does not work. If I do nothing, it remains in this state for hours. I need to press the power button for 5 seconds to reset it. Only then I can start the laptop.

    This happens around half the times. The other half it works normally. I never had this problem with the OEM 8.1 on this machine.

    Based on other threads - I have the latest Windows 10 updates, and disabling fast boot did not solve the problem.

    Thanks.

    :)
     
    crazyfool, Aug 24, 2015
    #1
  2. RAIHANMAHMUDBD
    RaihanMahmudBD Win User

    my computer won't shut down properly.

    Windows 10 - my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power
    button down till it shuts down. Any suggestions? Thanks In Advance.
     
    RaihanMahmudBD, Aug 24, 2015
    #2
  3. SACHINNAKHATE
    sachinnakhate Win User
    Windows 10 computer not shutting down correctly

    Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold
    the physical power button down till it shuts down. Then when I restart the system warns me that the last shutdown did not work properly and it gives me a choice to troubleshoot or restart. When I choose restart everything seems to load as normal. Any suggestions?
     
    sachinnakhate, Aug 24, 2015
    #3
  4. WORD MAN
    Word Man Win User

    Windows 10 laptop won't shut down properly, needs power button to be p

    In another thread you were asking about a clean install. If you do this, you may have less problems. HOWEVER, I would highly recommend you use ASUS Backtracker to create a separate copy of your factory restore partition on a 16GB flash drive. You may want to check this out, specific to your laptop:
     
    Word Man, Aug 29, 2015
    #4
  5. CRAZYFOOL
    crazyfool Win User
    crazyfool, Apr 5, 2018
    #5
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Windows 10 laptop won't shut down properly, needs power button to be p

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