Windows 10: Windows 10 Lenovo shuts down randomly. Nothing works. Should I restore to factory settings?

Hi,

I have had issues with my windows 10 computer. It shuts down randomly when I'm working. I don't know what the problem is but I have two suspects. Adobe CS6 and the hard drive.

When I got my computer a professor installed all the adobe cs6 programs for free on my computer. I then started having problems with the computer (that's what happens when you install pirated programs).

The other is the hard drive that is probably failing.

I had these idea of to restore the factory settings of my computer to try solve the problem. Would you recommend it?

I have ubuntu in my computer. If I factory restore, would it also be erased?

Thanks

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:)

 

CANNOT RESTORE FACTORY SETTINGS ON WINDOWS 10

Hi thanks for your reply. I checked the lenovo website and there are no driver updates for windows 10. should I reinstall the driver updates for window 7?

also,

How do i restore factory settings when my "settings" app does not work? is there another way to do this?

 

How to restore factory settings

Hi Brian,

I suggest you to perform Restore factory settings, it will automatically delete all the details and the setting will be restore default a new. Click on the article how to perform Restore factory settings.

http://windows.microsoft.com/en-in/windows-10/windows-10-recovery-options

Note: It is recommended to take a Backup of all your files before performing Restore factory settings, it will wipe out all the data.

Hope this helps. If you need further assistance on Windows let us know we will be glad to help you.

 

How to restore factory settings

Sorry,as stated in my original post, i am unable to restore to factory settings since upgrading to Windows 10,because the Windows 8.1 restore information has gone. That was the essence of my query. Thanks for the suggestion anyway.

Brian