Windows 10: Windows 10 Locks Up, Have to Pull out Power Cable to Restart PC

Background info:

I've had my PC for around 2 and a half years now. Ever since I built it I have been having a problem with certain games. Most of the games are high performance, but not always the case. Always whilst gaming though.


Problem:

The problem is that my PC will freeze/lock up on whatever its current screen is. I have waited for up to 15 minutes for it to either unfreeze or give me a blue screen. Nothing has ever happened and not even pressing the restart/power button on my PC works. I have to manually pull out the plug from the wall. No DMP files are created as my PC doesn't restart correctly so I cannot share them.


What I've done:

I've run various tests/scans such as memory scans, CheckHealth, ScanHealth, RestoreHealth in CMD. It's all come back fine.


Specs:

PSU: HEXA 500

OS: Windows 10 Home 64-bit version 22.11.2.7

CPU: Intel i5 6400

RAM: 8GB

Graphics: GTX 1070

Storage: 200GB SSD, 2TB Hard Disk


Event viewer: I have linked the even files at the time of the freeze and when I have restarted my PC. The event which causes the crash is named 'Event Error'

https://1drv.ms/f/s!ApubCpn71JgMhhPzVzebp5jkkXXV


I have no idea what to do and I'd like to get it sorted before anything critical happens to my PC.

:)

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

Hard drive/ OS issue

a guy suggested :

• shutdown
• unhooked HDD
• restarted
• yay !!
• reconnected HDD
• restarted
• yay !!

also , try method 3
Fix: 'The Drive Where Windows is Installed is Locked'

 

Windows 10 shutdown power still light and fan still working

Hi,

Thank you for posting in Microsoft Community.

I understand that the laptop will not shutdown completely. We will help you.

I suggest you to try the below steps and check if it helps you.

• Remove all the externally connected devices and cables including the battery.
• Hold the power button for about a minute and release the power button.
• Connect only the power cable and power on the PC.
• Check if the issue persists.

Keep us posted to help you better.