Windows 10: Windows 10 Login Display Corrupted

My neighber has a weird problem with Windows 10 that I have never seen before. I'm trying to help her figure it out and fix it via TeamViewer.


I am not very knowledgeable about Windows 10 or about any OS for that matter so I usually Google when I have a problem. I cannot find anything that fits the problem that my neighbor is having.


I think it is a Windows 10 display issue but I don't know. It looked to me at first like a Temporary Profile BUT it doesn't quite fit. I read that with a Temporary Profile one cannot access one's folders or files but she can access everything she had before - all her folders, files, data, drives and everything. Also, she says it happened when she exited a Zoom meeting, not when she logged in. I can't verify that's how it happened but that's what she says.


So here's what happens. When she turns on the computer she gets the standard Windows 10 login screen asking for her user name and password, which she enters. Then she gets the "blue" image below instead of her standard desktop a background image image and app icons. There are some basic icons on the left side. The right mouse is ineffective. If she clicks on the documents icon on the left she gets the regular MS Windows display shown in the second image. I've blocked out personal information. All her computer data is present and accessible from that window.


How do we get the original desktop display with a background photo and icons back? Thank you.







:)

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Windows 10 Login Screen not respecting primary display. Identity Issues?

Hi,



I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Press Windows +X.
  
• 
  Select Control panel.
  
• 
  Click on Display.
  
• 
  Select Change display settings at top left corner.
  
• 
  Click on Identify then you will be able to check the primary display.
  

Keep us posted on this issue so that we can assist you better.