Windows 10: Windows 10 login stopped working with invalid PIN error after recent update

Hello,Couple of days back, i started my win 10 laptop and it directly takes me to screen shows my phone number as login user and message to setup new PIN.when i follow the process enter password, get the code on my phone, enter the phone and at final step, i hit the verify button after entering the code received on my phone, i get message that "Something went wrong and Windows cannot reset my PIN" Only options are "Skip for now" and "Retry" . Retry keeps showing same message, "Skip for now" takes me back to first login screen where i started "Setup new PIN".I have all passwords, and have

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Can't create pin for login. Pin stopped working

Hi Kevin,

To resolve your concern about creating pin to your computer, we suggest that you follow these steps:

• Navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC (click to get permission when prompted).
• Delete the contents of that folder (delete everything in that folder, but leave that folder and everything above it).
• Go back to settings, accounts, sign in options.
• Your non-working pin will now be gone, and you can just click 'add a pin' and set it again.

Let us know how it goes.

 

Pin not working on Windows 10

Hi Edward,

Some changes on your computer may have caused your PIN to stop working. This can include a recent update or system files that got corrupted. For us to resolve your concern, kindly answer the questions below:

• Were there any recent changes made or updates installed prior to the issue occurring?
• What other troubleshooting steps have you attempted?
• Which version and build of Windows 10 is installed on your device?

We look forward to your response to our queries.

 

OSK PIN login on non-touch device

Hello,

I suggest you to create a PIN for your device and try the on screen keyboard to login to the same.

You may follow the steps below to create PIN protection for your device.

• 
  Go to Settings and select account.
  
• 
  Click on sign in option and Go to PIN option.
  
• 
  Now click on Add and set PIN for login.
  

You can use the same PIN to login to your device using the on screen Keyboard from ease of access option and verify the result.

Please get back to us with updated status. We will be happy to assist you further.