Windows 10: windows 10 mail app crashed now is not working

this morning i was in the process of sending an email when the default windows 10 mail app crashed and has not worked since. the app crashed at 10 am and as of 545 pm i am still unable to get any mail through the app. i have restarted the laptop, forced restart of mail app and nothing is working. i can open the app but am unable to do anything else. i can not go into the app settings to check email settings or anything. is there a way to fix it without uninstalling the app and losing all of the emails in there . this is very frustrating as i can not seem to find a answer to this problem. i have run the windows 10 troubleshooter and it says everything is fine. i have all the latest updates on laptop

thank you for any help you can provide

:)

 

Mail app will not open on 10041.


Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

Mail app will not open on 10041.

Hey Shawn,
I did that to no avail, then I ran WSReset.exe; now I'm good on all 3, Mail, Calendar and People! *Confused
Go figure!

Store Cache - Clear in Windows 8

 

Mail App Windows 10 keep Crashing

Hi Erfan,

Applications may crash due to unknown circumstances from time to time. To troubleshoot
Mail app crashes, we recommend trying these following methods:

Run the Windows Application Troubleshooter:

The troubleshooter detects and fixes errors within Windows Store applications
and built-in Windows 10 apps. It's always nice to try the troubleshooter before anything else. To use the troubleshooter, follow these steps:

• Download the troubleshooter on this
  link.
• Run the troubleshooter.
• Follow the on-screen instructions.
• After running the troubleshooter, restart your PC and check if your issue has been fixed.

Reset the Mail App:

Resetting or refreshing the Mail app usually resolves any issue with it. To reset the Mail app, follow these steps:

• On the search bar, search and open Apps & features.
• Scroll down to find Mail and Calendar.
• Select Mail and Calendar, then click Advanced options.
• Click Reset.
  
  Note: Resetting the Mail app will remove any account associated with it. No need to worry, logging your account back to the Mail app will resync your email account to the Mail app. No emails are deleted upon resetting/refreshing
  the Mail app/

Let us know how things go.

Regards.