Windows 10: Windows 10 Mail App Keeps Clearing and Re-Syncing Message List ActiveSync

Discus and support Windows 10 Mail App Keeps Clearing and Re-Syncing Message List ActiveSync in Windows 10 Software and Apps to solve the problem; I have multiple clients in my network that are using the Windows 10 Mail App to sync with Exchange using ActiveSync. One user is experiencing an issue... Discussion in 'Windows 10 Software and Apps' started by JS082380, Dec 7, 2020.

  1. JS082380
    JS082380 Win User

    Windows 10 Mail App Keeps Clearing and Re-Syncing Message List ActiveSync


    I have multiple clients in my network that are using the Windows 10 Mail App to sync with Exchange using ActiveSync. One user is experiencing an issue where their messages will disappear and re-populate every time the mail app syncs. This renders the app unusable because it is in a constant state of downloading and re-downloading messages. I have deleted and re-added the account within the Mail app to no avail. The credentials are correct because it is downloading the messages. This isn't happening for other users in our environment but they don't have as large of a mailbox on Exchange. Is there an exchange mailbox size limit for the Windows 10 Mail App that could be causing this?

    :)
     
    JS082380, Dec 7, 2020
    #1
  2. MEL TAR
    Mel Tar Win User

    Mail & Calendar app on Windows 10

    If there are no error messages, check on the article below, and follow the suggested troubleshooting steps to resolve the issue:

    Let us know if the issue persists.
     
    Mel Tar, Dec 7, 2020
    #2
  3. BERTON
    Berton Win User
    Berton, Dec 7, 2020
    #3
  4. WISEKAT
    wisekat Win User

    Windows 10 Mail App Keeps Clearing and Re-Syncing Message List ActiveSync

    Mail app does not sync messages automatically


    It seems, the problem is in a system service that should sync all personal data from my Microsoft account automatically. When I open the Mail app, I see the informational message like "Last updated 8 days ago" at the bottom of the message list. When I click the Sync this view toolbox button, the app downloads the fresh contents without problems in the vast majority of cases.
     
    wisekat, Dec 7, 2020
    #4
Thema:

Windows 10 Mail App Keeps Clearing and Re-Syncing Message List ActiveSync

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