Windows 10: Windows 10 Mail App Search results disappear on click! Very Frustrating!!!

I have a bug in Windows 10 app. I run a search for an email, click "online", and the results show up.
If I try to click on one of the search results, all the emails disappear.

Link to screen capture.
https://drive.google.com/file/d/1slcQnQ3409tiokUnWNBaWDYcGvg8A4SW/view?usp=sharing

Can anybody help here?

:)

 

Mail app will not open on 10041.

Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

Crucial: Whats wrong with Mail App Search Function

thanks for your suggestion, and no, the windows search index was not the problem. it's the mail app that does not work as expected:

expected behavior:

1. type a keyword
2. return search results containing that keyword

observed behavior:

1. type a keyword
2. no results
3. search online
4. still no results and no error msg

 

Email accounts on Windows 10 Mail App disappearing

Hi Nancy,

Thank you for writing to Microsoft Community Forums.

I understand that your e-mail accounts are disappearing from the Windows Mail app. We will look into this for you. For us to isolate the issue and to assist you better, we’d like to ask you a few questions.

1. Which build version of Windows 10 are you using?
   
2. How many email accounts are added to the Windows Mail app?
   
3. Are you aware of any changes made on the computer prior to this issue?
   

We can try a few steps and check if it helps.

Refer this article on
Fix problems with apps from Microsoft Store and try all the methods except method 5 and check if it helps.

Please take your time to try the suggestions and let us know the results at your earliest convenience.

Regards,

Naveen M

Microsoft Community - Moderator