Windows 10: Windows 10 Mail Losing Folder

I add 'sent' folder to my windows mail email account favourites, but it constantly keeps returning back to the list of folders. Near on everytime i open and close emails its gone back.

Is this a bug ?

:)

 

Windows Live email folders

Hi,

I would suggest you locate the Windows Live Mail Folder and see if your important folders are available.

Follow the steps below:

Step 1: Show all hidden Files.

• Click on File Explorer and then click on the View Tab.
• Check Show Hidden Files/Folders.

Step 2: Open the WLM Store folder.

• Go to the Mentioned path: C:\Users\YOUR_USERNAME\AppData\Local\Microsoft\Windows Live Mail
  
• Now go to the Storage folders location and look for your important folders.
• If they are available, follow the steps below.
• Make a copy of Windows Live Mail Folders and store it in a path you can easily access.
• Now, open Windows Live Mail Account.
• Click Alt + F key and press Import Messages.
• Select Windows Live Mail and click Next.
• Browse the folder and locate the file.
• Finally press Next.
• You will find your imported messages in the Imported folder.

Hope this helps. Please respond if you have further related queries.

Regards,

 

Folder Creation for Windows 10 Mail and Gmail Accts

Hi,

Thank you for posting your query in Microsoft Community.

To assist you better, please share the information:

• Are you referring to create folders in Windows 10 Mail App?
• Are you using App for individual mail clients?
• What steps have you tried?

Please get back to us with the requested information and we'll be glad to assist you.