Windows 10: windows 10 mail no emails in saved folders

Hi I have various personilize folders in my email accounts i.e. home folder and keep documents, receipts etc. But according to mail there is nothing there yet I can access them through my phone on bluemail, I have looked at preferences etc and can't find anything to alter, am I missing something or does mail not allow this?

:)

 

Saving a file to a folder

Hi Dean,

Welcome to Microsoft Community and we appreciate your interest in Windows 10.

I will definitely assist you

It would be grateful if you could provide us few questions answer to understand the issue better and to provide you better assistance.

• 
  How are you accessing emails through web browser or through a mail client (mail app, outlook 2010/2013)?
  
• 
  Are you trying to save the email attached file? Please elaborate.
  

If you are using Outlook email, let’s try simple steps and check if it helps. Try the below steps provided.

Step 1.

If you want to save only the attached file from the email, try the below step.

• 
  Right click on the attached file and click on Save as.
  
• 
  Now select a folder location where you want to save the attached file.
  

Step 2.

If you want to save the file along with the email try the below steps provided.

• 
  Open the mail you want to save and click on File on the top of the right side.
  
• 
  Click on Save As and select a folder location where you want to save the email.
  

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

 

Saving a file to a folder

Hello,

Thanks for getting back to me. I'm opening up an attachment from a google account. When I right click I don't have the 'save as' option also I did not have that option when I checked the 'file' either...

Please advise.

Thank you,

 

emails received saved in email folders

My shaw email appears to be set up properly in Windows 10 Mail program, except the windows 10 program is not retaining all of the received emails in the folders listed under ALL FOLDERS, even though they are saved in the Shaw webmail. Only a few of them are.
Why?