Windows 10: Windows 10 Mail not connecting to server

Discus and support Windows 10 Mail not connecting to server in Windows 10 Installation and Upgrade to solve the problem; I had no problems until I had help from Microsoft advisor. Deleted my account and then re-installed, since then no mail??... Discussion in 'Windows 10 Installation and Upgrade' started by James O'Farrell, Aug 16, 2018.

  1. Windows 10 Mail not connecting to server


    I had no problems until I had help from Microsoft advisor. Deleted my account and then re-installed, since then no mail??

    :)
     
    James O'Farrell, Aug 16, 2018
    #1

  2. Error: 0x80072efd, "cannot connect to mail.btinternet.com" on Mail app in Windows 10

    Hi Alan,

    I realize the inconvenience you are facing in accessing the Mail app with syncing the mails. Do not worry we will help you with this issue.

    Provide us additional information to assist you better with this issue:

    • Have you made any changes to operating system prior to this issue that is resulting in this?
    • Which is the Windows troubleshooter you have tried to resolve the issue?
    • Are you using wired/ wireless internet connection on your device?
    • Is internet connection working fine on your device?

    Let us try few of the below troubleshooting steps to fix the issues Mail app.

    Method 1: As per the error message, I suggest you to check with the internet connection on your device. Make sure it is working fine and try to sync the mails.

    Also, Use Internet Connection Troubleshooter
    as it find and fix the problems with connecting to the internet or to websites.

    • Click on Start; in the start search type
      Troubleshooter and hit Enter.
    • In the left pane, click onView all.
    • Click on Internet Connection Troubleshooter.
    • Select Advance and click on
      Run as Administrator.
    • Click Next and follow the on-screen instructions to complete the troubleshooting process.

    If the issue still persists,

    Method 2: I suggest you to try the below troubleshooting steps if not yet tried.

    Step 1: I suggest you to run the
    Windows Store Apps troubleshooter.

    Windows Store Apps Troubleshooter,
    troubleshoots problems that may prevent Windows Store Apps from working correctly.

    Refer: Run the troubleshooter for Windows apps

    Sept 2: I suggest you to check with the system Date, time and Time zone
    is set correct.

    Follow the steps to set the date and time:

    • Type “Date and Time” in the search bar.
    • Click Change date and time button.
    • Click Apply and Ok to save the date and time.
    Note: Click on the Time Zone tab to check the Time Zone.

    Step 3: I suggest you to Disable Proxy Settings

    Windows Store apps won't work properly if you are using a proxy server. You may disable the proxy server and check.

    Follow the below steps.

    • Press Windows Key + R
      to open Run command, type inetcpl.cpl.
    • Under Internet Options, go to
      Connections
      tab.
    • c. Click on the LAN Settings button.
    • Then uncheck the option Use a proxy server for your LAN.
    • Click Apply.

    Hope it helps. Update us the status with syncing the emails on Mail app for further assistance.

    Thank you.
     
    Deepika Gowda, Aug 16, 2018
    #2
  3. Unable to connect to Google servers

    There are cases that web content are blocked due to proxy server settings. We suggest that you remove the check mark on the the proxy server box, follow the steps below:

    • Type Internet Options in the Ask me anything bar.
    • Click on Connections tab.
    • Click on LAN settings.
    • Remove check in Proxy server box.
    Once done, access your Google apps and check if issue persist.

    Send your post to keep us updated on how the steps goes.
     
    Darwin Dim, Aug 16, 2018
    #3
  4. Brink Win User

    Windows 10 Mail not connecting to server

    Mail app will not open on 10041.


    Hello Adam,

    This is the suggested solution below if you haven't already tried it. *Smile

    In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

    • Open powershell as administrator
    • Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
    • Re-install Mail, People and Calendar from the Store (green tile)
     
    Brink, Aug 16, 2018
    #4
Thema:

Windows 10 Mail not connecting to server

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