Windows 10: Windows 10 May 2019 Update (1903): Cannot Sign In. Sign In screen does not have Password Box.

Hi Microsoft Software Engineers,


Can you possibly update us here once the root cause and fix has been identified for the issue below:


"Cannot Sign In. Sign In screen does not have Password Box."


The said issue usually occurs after installing an update wherein some reported that it occurred after applying KB4512508.


Band Aid Resolution

After a Boot or a Restart the machine reaches the Lock Screen. If you press a key or a mouse button, you expect to see the Sign In screen displayed to enter your credentials.

Instead, the Sign In screen appears (you can see this switch from Lock screen to Sign in screen), but there is no User Picture (Avatar), no name, no password/pin box, and no 'Sign in Options' icons.


Alternate Resolution

Custom or Clean Installation. However, not all users may agree to perform the said process as the mentioned step will completely reset the computer's settings and remove the manually installed application including the files that is not backed up.


Thank You.

:)

 

different lock screen and sign in screen?

Step 2b is labeled as Change the Login Screen Image, but the steps show you how to change the Lock Screen image. Step 2a is irrelevant. It only tells you how to change the desktop background.

What I want to do:
Set Spotlight as the LOCK Screen Image(s) - Done
Set the Win 10 Hero Image as the SIGN IN Screen Image - This is the one that shows after you click on the lock screen and you are able to type your password. If I uncheck "Show Lock Screen Image on Sign In Screen", it shows a solid blue background behind my Password box and user image. This is what I want to change to the Hero Image....

 

Password to sign in

Hi Rosa,

We appreciate your interest in Windows 10.

Before proceeding, we need to know whether you are using Microsoft/Local account to sign in to Windows 10.

If you are using Microsoft account to login to Windows 10, there is no option to disable the password and sign in to Windows 10 directly without entering password.

Step 1:

If you are using Local account to login to Windows 10, you can disable the password and sign in to Windows 10 directly without entering password. Follow the below steps if you use Local account.

• 
  Press Windows + I keys to open
  settings menu.
  
• 
  Click on Accounts.
  
• 
  Click on Sign in options.
  
• 
  Click on Change under Change your account password.
  
• 
  Enter your current password and leave the other two files for new password as empty and close the windows by clicking on
  OK button.
  
• 
  Sign out and try to sign in again and check.
  

Step 2:

You may also create the 4 digit PIN which will reduce your time to enter full password. Follow the below steps.

• 
  Press Windows + I keys to open
  settings menu.
  
• 
  Click on Accounts.
  
• 
  Click on Sign in options.
  
• 
  Click on Add under PIN.
  
• 
  Follow the onscreen instructions to create Pin.
  
• 
  Sign out and try to sign in again using PIN as your Sign in option.
  

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

password sign in

Hi,

About your concern with typing the password after being idle, it is actually recommended to activate for security reasons.

If you wish to disable it, I suggest you to follow the below steps and check if it helps.

• Go to Settings.
• Click on Accounts.
• Click on Sign in options.
• On the right side, you will see required sign in.
• Change it to Never.

Let us know how it goes.