Windows 10: Windows 10 Media Creation Tool Download Issue - No keeps Apps Option

Hi,


My Windows 10 installation is corrupted and can't be fixed by command line (thanks MS with your forced update procedures that update during other maintenance procedures!).


So I looked up the article on Re-installation by MS and followed the link to the Windows Download page where it tells you:


You can reinstall Windows 10 and choose to either Keep All Apps and Personal Files, Keep Personal Files only or Delete everything.


The problem is when I download the media creation tool and run it, there's no Keep All Apps and Personal Files option.


I don;t want to delete my Apps as it will take hours up hours to re-install them and some are pretty complex specialist applications.


Why can't I access the Keep All Apps and Personal Files option?

Thanks.

:)

 

Windows Media Creation Tool won't download:

Hi,

Thank you for posting your query on Microsoft Community.

I would suggest you to provide some information to help you better

• 
  Are you using Internet Explorer to download the files?
  
• 
  Are you using a wired net connection or wireless net connection?
  

You can use the media creation tool to upgrade your current PC to
Windows 10 or to create a USB or DVD and install Windows 10 on a different PC.

Installing Windows 10 using the media creation tool:
http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install

Alternatively, you can also use another pc to download the files.

Keep us informed if the issue is resolved. We are glad to help you further

 

Media Creation Tool Won't Download ISO

Hi,

Thank you for being a part of Windows 10.

What is the exact and complete error you get when you try to create Media creation tool?

I would suggest you to try the steps from the following link to create Media creation tool.

Installing Windows 10 using the media creation tool

http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install

Hope this helps. Let us know if you have any other issues with Windows in future.

 

Media Creation Tool


http://www.microsoft.com/en-us/softw...load/windows10

your link "EN-CA" My link "EN-US"