Windows 10: Windows 10 Media Setup made one of my Drivers in my External Hard Drive disappear!

So I have this External hard Drive that has 2 drivers in it, Both had 500 GB. When I installed the Media Setup to on the "Installation for a different Computer" It Made my files disappear ( I don't care about that ), Made the Driver I selected Shrink in 31.9 GB and Removed my other driver!


Please help me, I don't know how to get it back to the 500 GB it was and get the other Driver back!

:)

 

unrecognised external hard drive on Windows 10

Since you already reinstalled the drivers of the External Hard Drive, let's run the
Hardware and Devices troubleshooter as it can resolve your concern. You can do that by following these steps:

• 
  Press the Start button.
  
• 
  Type and select Troubleshooting.
  
• 
  Click on View all on the left panel.
  
• 
  Select and run the Hardware and Devices troubleshooter.
  

If the Hardware and Devices troubleshooter doesn’t resolve your concern, we suggest that you change the letter of the External Hard Drive. You can do that by following these steps:

• 
  Press the Start button.
  
• 
  Type and select Control panel.
  
• 
  Select System and Security.
  
• 
  Select Administrative Tools, and a new window will appear.
  
• 
  Double-click Computer Management, and a new window will appear.
  
• 
  Select Disk Management that is located under
  Storage in the left pane.
  
• 
  Right click on the External Hard Drive that is not showing on the File Explorer.
  
• 
  Select Change letter and network path, and a new window will appear.
  
• 
  Select Change, and choose the letter that you want for the External Hard Drive.
  

After changing the letter of the External Hard Drive, we suggest that you reboot your laptop for the changes to take effect.



Let us know how it goes.



Regards.

 

Windows 10 Media Player will not save music data populated fron external hard drive???

Hi Day,

To assist you further, let me ask you:

• Did you disconnects the external hard drive or is it connected all the time?
• What exactly do you mean by populated?
• Are you referring to media player library/playlist?

If it is about library and the external hard drive is connected all the time, I would suggest you to run Media player settings troubleshooter and media player library troubleshooter.

Follow these steps:

1. Press Windows key + X and select Control panel.

2. In the search box, type troubleshooter, and then click troubleshooting.

3. Click View all, Click Windows Media player Settings and then media player library troubleshooter.

I hope the information is helpful and if you need any other assistance on windows, we’ll be glad to help you.

Thank you.

 

External hard drive not recognised

Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.