Windows 10: Windows 10 Microsoft Store games not launching HELP

I have been digging for a solution to my problem for a while but with no avail. It started off with when I got Minecraft Windows 10 version, it initially started up fine and was able to cross-play with my friends. After some time the game will crash in game, but nothing too big then just restarting the app again. Until I find myself opening up the app it will go to the Mojang loading screen then immediately crashes. I've tried everything I can find. from updating the windows 10, reinstalling graphics drivers, to going into PowerShell and reinstalling the Microsoft store. The only clue I've found that when I tried installing FrozaStreet and launching it does the same thing ending with a crash. So I speculate that it has to do with something in the Microsoft store. For curiosity I made another account and brought Minecraft on that account to see maybe it was just the account but nothing. I uninstalled any Malware, updated Java, Reinstalled the games, even hard reset the computer to brand new. Hopefully someone hears my calls as I already tried going to tech support but they never called back or keeps sending me to there tech bot. Feels like a nuisance just to play Minecraft Crossplay with my other buddies. I have the Java version of Minecraft and it runs perfectly fine and all my other games too, it's just the apps in the Microsoft Store.

:)

 

Unable to launch Microsoft Store and Microsoft store apps.

Hi,

Thank you for writing to Microsoft Community Forums.

I understand how it could be when the applications doesn’t work as they are supposed to. We will look into this. However, please reply to the following questions to help you in a better way:

• Are you getting any error message?
  
• Since when are you facing this issue?
  
• Are you aware of any changes made on the computer recently?
  

In the meantime, I suggest you to follow the steps from the article
Fix problems with apps from Microsoft Store to fix the issues with the Microsoft apps that are not launching. Also, follow the steps from the article

Microsoft Store doesn't launch to fix the issues you are facing in launching Store.

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator

 

Game not launching on Windows 10

Hi InvincibleHawk8,

There's a lot of possible reasons why you're unable to launch your game on Windows 10. To help you resolve this concern, I need to gather more information. Kindly answer the questions below:

• When did the issue start?
• Are you experiencing this concern with all of your games?
• What are the troubleshooting steps you have done so far?
• Have you tried uninstalling and reinstalling the affected game?

In the meantime, I recommend that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

Click here

Step 2: Check for updates for apps and games from Windows Store. Kindly click the link below to proceed:

Check for updates for apps and games from Windows Store

Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

1. Click Start and click Settings.
2. Select System.
3. Select Storage.
4. Select This PC.
5. Click Temporary files.
6. Choose Temporary files.
7. Click Remove files.

Step 4: Reset the game from the Settings menu.

1. Click Start and click Settings.
2. Select System.
3. Select Apps and features.
4. Find the game and click Advanced options.
5. Click Reset. You need to restart your computer to let the changes take effect.
   

Kindly update us with the results, so that we can assist you further.

 

Game not launching on Windows 10

Hi InvincibleHawk8,

Having a corrupted game file is one of the possible reasons why your game keeps on crashing when you are tying to launch it. To help you resolve this concern, I recommend that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

Click here

Step 2: Check for updates for apps and games from Windows Store. Kindly click the link below to proceed:

Check for updates for apps and games from Windows Store

Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

1. Click Start and click Settings.
2. Select System.
3. Select Storage.
4. Select This PC.
5. Click Temporary files.
6. Choose Temporary files.
7. Click Remove files.

Step 4: Reset the game from the Settings menu.

1. Click Start and click Settings.
2. Select System.
3. Select Apps and features.
4. Find the game and click Advanced options.
5. Click Reset. You need to restart your computer to let the changes take effect.
   

Kindly update us with the results, so that we can assist you further.