Windows 10: Windows 10 monthly update - CRASHED MY network drives and also my usb ports. Hence cannot...

Windows 10 monthly update - CRASHED MY network drives and also my usb ports. Hence cannot download network drivers nor can transfer from mobile. Can anyone provide solution to this ? It seems my version was trying to go from 1709 to 1803 which has resulted in this tragedy. There seems no possible way to reset also since the laptop has some good amount of personal information.


Thanks

:)

 

USB Port Oddities


Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:





Then select Browse my computer for driver software (LAST option) :





The select Let me pick from a list of device drivers on my computer (LAST option) :





Then select the standard driver from the list and click next:





Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

I hope this is detailed enough...

 

USB Ports Not Working

Hi Patrick,

Thank you for keeping us updated.

• Have you tried suggestions provided by Hamilton Apolinario?

If not, please re-install Windows 10 and check the status. If the issue still persists, I suggest you to get the hardware diagnostic done from the manufacturer.

Step 1: Download the Windows 10 ISO (using another computer so you can use USB ports to transfer files)

Refer to the article below and download Windows 10 ISO using Media Creation Tool.

Download Windows 10

Step 2: Make a USB flash drive bootable

Refer to the article to download Windows USB/DVD Download Tool to transfer ISO to USB flash drive to make it bootable device.

Windows USB/DVD Download Tool

Important: Ensure there is no data in USB flash drive before making it bootable device. If you have any data, back it up accordingly.


Disclaimer: Please keep a backup of your data in case of loss.


Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

 

Is it time for Windows 10 already?

Here's a good step by step guide on doing a fresh install.

How to clean install Windows 10 from a USB drive - Software - Feature - HEXUS.net