Windows 10: Windows 10 Mouse and Keyboard not working

Discus and support Windows 10 Mouse and Keyboard not working in Windows 10 Drivers and Hardware to solve the problem; After I installed Windows 10 from windows 7 I couldn't use my mouse and keyboard it works when I boot up BIOS Utility but when im on windows 10 it does... Discussion in 'Windows 10 Drivers and Hardware' started by Riku278, Jul 29, 2015.

  1. Riku278 Win User

    Windows 10 Mouse and Keyboard not working


    After I installed Windows 10 from windows 7 I couldn't use my mouse and keyboard it works when I boot up BIOS Utility but when im on windows 10 it does not work. I tried switching usb ports and that didn't work either.

    :)
     
    Riku278, Jul 29, 2015
    #1

  2. Mouse and keyboard not working not working after Windows 10 startup

    Go to a working computer, download, create a bootable copy, then perform a clean install.

    Step 1: How to download official Windows 10 ISO files

    http://answers.microsoft.com/en-us/windows/wiki...

    Step 2: How to: Perform a clean install of Windows 10

    http://answers.microsoft.com/en-us/insider/wiki...

    If there are files on the drive you want to recover, see - How to: Perform a Custom install of Windows 10

    http://answers.microsoft.com/en-us/insider/wiki...
     
    Andre Da Costa, Jul 29, 2015
    #2
  3. Istrin Win User
    Mouse and keyboard not working not working after Windows 10 startup

    Option 1 doesn't work since I can't use a mouse or a keyboard once windows is running.

    I've tried option 2 but I recieved an error message when I tried to view the installed packages. I added a picture that I took with my phone on the error-message that I recieved. I tried it three times, once on the D-drive as you mentioned and once on the
    C-drive (where windows is installed) and then finally on the X-drive just to try.


    Windows 10 Mouse and Keyboard not working [​IMG]
    Did
    I perform it wrong?
     
    Istrin, Jul 29, 2015
    #3
  4. Riku278 Win User

    Windows 10 Mouse and Keyboard not working

    its a logitech mouse and keyboard K520, and m310
     
    Riku278, Jul 29, 2015
    #4
  5. Riku278 Win User
    can someone help me install the drivers or windows 10? i know its not a hardware problem as I already ran a diagnostic test on all my hardware and everything is ok its jsut not installing the drivers i guess.
     
    Riku278, Jul 29, 2015
    #5
  6. ninschne Win User
    Device Manager - > Go to Properties of the keyboard ( standard keyboard ( PS / 2 ) - > Update Driver - > Browse my computer for driver software - >
    Choose from a list of device drivers on my computer - >
    Uncheck " Show compatible hardware " - > Select just any driver - >
    for example HID Keyboard - > then restart


    Now do the same again all over again - > but chose the correct driver (PS / 2 standard keyboard)




    It does not work to just uninstall and install the driver in the properties of the Keyboard (driver)
     
    ninschne, Aug 17, 2015
    #6
  7. rafael8 Win User
    I have a Lenovo laptop and a USB keyboard does not work after startup, when the take out and insert it into the usb was then already working, in the BIOS works, USB mouse also works normally.
    Does anyone have any idea of how to solve this problem?
     
    rafael8, Sep 12, 2015
    #7
  8. Windows 10 Mouse and Keyboard not working

    @syrbruce52 Same mouse and keyboard, same issue. Reboot no help. Working fine yesterday; today keyboard and mouse totally unresponsive. Would appreciate fix if anyone figures it out.
     
    DragonFire, Sep 28, 2015
    #8
  9. How exactly am I supposed to do this if my MOUSE and KEYBOARD are not working?
     
    DragonFire, Sep 28, 2015
    #9
  10. I was able to resolve my issue. I started the computer and when Windows started to load, I interrupted power (did not shut off the computer using the start button, but physically unplugged it). If you are working with a laptop, you may have to pull the battery first. Then I did it a second time. After the second time, Windows booted in recovery mode. From there, I was able to do a system restore. Now my mouse and keyboard are working again. However, I'm afraid of what Windows 10 is going to do next... I have already had a number of issues with Windows 10 malfunctioning and am very frustrated by its fragility. I'm crossing my fingers.
     
    DragonFire, Sep 28, 2015
    #10
  11. bcronje Win User
    This is what finally fixed the issue for me, taken from one of the posts on http://answers.microsoft.com/en-us/i...3e930dc?page=6

    Code: You can disable Hybrid shutdown (or "fast startup", as it is called in Win 10) via Control Panel: - open "Power Options" - open "Choose what the power buttons do" - click on "Change settings that are currently unavailable" - uncheck "Turn on fast startup"[/quote]
     
    bcronje, Sep 28, 2015
    #11
  12. rafael8 Win User
    thanks @bcronje it works for me
     
    rafael8, Sep 30, 2015
    #12
  13. XweAponX Win User

    Windows 10 Mouse and Keyboard not working

    I'd be curious too. A lot of people who use USB keyboards and mice have this issue. I go around it by using a PS-2 Keyboard to get into windows, and then windows loads the USB drivers. It's quite possible you were able to log in and Windows automatically downloaded the drivers.

    Many new systems don't have a PS-2 port, but they are included for problems just like this on most new machines, they usually have one PS-2 port that can be used for KB or Mouse in case Windows does not have a native driver on hand for the USB devices.
     
    XweAponX, Oct 1, 2015
    #13
  14. krebbin Win User
    That was embarrassing! Serviced a client PC, using my USB kbd/mouse. Took it back and plugged in their PS2 kbd/mouse - nothing!
    Back in workshop their devices started working straight away, then stopped! Is this really a good end to the last ever version of Windows?
     
    krebbin, Nov 5, 2015
    #14
  15. Hi I just updated to Windows 10 today and my laptop keyboard would not respond, nor would my mouse touch pad. I do use an external wireless mouse which did not have this issue luckily. Anyway I contacted a friend who works on my computer and here is what we did. I went to control panel, Then device manager, then keyboards, Click on keyboard and then double click on your keyboard. This brings up a screen with your keyboard properties. On this screen, select the driver tab. Click on uninstall near the bottom. Verify the uninstall and then you will need to restart your computer. Once I restarted somehow it automatically detected the driver for my keyboard and reinstalled it. After that it has worked fine.
     
    ReelSkillz, Dec 15, 2015
    #15
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Windows 10 Mouse and Keyboard not working

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