Windows 10: Windows 10 Mouse and keyboard problem

Discus and support Windows 10 Mouse and keyboard problem in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, so i restarted my pc then when it took me to choose language,country the basics i can't choose any of them because my keyboard and mouse isn't... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by PaoloLX, Jul 24, 2024.

  1. PAOLOLX
    PaoloLX Win User

    Windows 10 Mouse and keyboard problem


    Hello, so i restarted my pc then when it took me to choose language,country the basics i can't choose any of them because my keyboard and mouse isn't working i can't use scroll,the arrow keys its been days and im still trying to fix it can someone help me out?My pc is a hewlett-packard HP compaq 8200 elite sff pcHelp me please.

    :)
     
    PaoloLX, Jul 24, 2024
    #1
  2. NORDIC
    Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Jul 24, 2024
    #2
  3. MUSSELS
    Mussels Win User
    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Jul 24, 2024
    #3
  4. JOHN FER
    John Fer Win User

    Windows 10 Mouse and keyboard problem

    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, Jul 24, 2024
    #4
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Windows 10 Mouse and keyboard problem

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