Windows 10: Windows 10 Movies and TV app says "Couldn't download" & "Can't play"

I can't play or download anything. I keep getting error code 0x801901aa.

:)

 

Windows 10 Movies & TV App: No Sound

Hi,

I suggest you to un-install and re-install Movies & TV App and check. Follow the steps:

• Press Windows Key.
• Type Windows Powershell.
• Right click on it and select Run as administrator.
• Type in the following command to un-install Movies & TV App.

get-appxpackage *Microsoft.ZuneVideo* | remove-appxpackage

Note: The Movies & TV App can be reinstalled using the Store App or by following the link mentioned below. You will need to exit the Store app if it is already open before reinstalling the app.

Get Movies & TV from the Microsoft Store

Hope it helps.

 

Movies & TV app not working properly.

Hi,

I suggest you to un-install and re-install Movies & TV App and check. Follow the steps:

• Press Windows Key.
• Type Windows Powershell.
• Right click on it and select Run as administrator.
• Type in the following command to un-install Movies & TV App.

get-appxpackage *Microsoft.ZuneVideo* | remove-appxpackage

Note: The Movies & TV App can be reinstalled using the Store App or by following the link mentioned below. You will need to exit the Store app if it is already open before reinstalling the app.

Get Movies & TV from the Microsoft Store

Hope it helps.

 

Movies and TV UWP app will not play security cam AVI

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you want to play AVI files using Movies & TV app. The Movies & TV app supports most of the video file formats including AVI. For more information, see

File formats supported by the Movies & TV app in Windows 10.



However, it would be great if you can reply with the details requested below:

• What happens when you try to play AVI videos in Movies & TV app?
  
• Do you receive an error message/code? If yes, what is the error message/code?
  

Meanwhile, I would suggest you to download the
MPEG-2 Video Extension and see if that helps.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator