Windows 10: Windows 10 - my Canon TS5160 printer will not print documents

Hello,When I send a document to my above printer, I get the message 'Support Code C0000', with the notes to check, i] that there are no foreign objects in the deviceii] that the print cartridges are installedBoth are not a problem.These are the 5 problems I note;i] The TS5160, the default printer, has the words 'Attention required' [under Settings-Devices-Printer & Scanners', and under 'Open Queue']ii] Under the 'Open Queue' printer list the printer is no longer with wi-fi on-line connection - & it can't be reconnected iii] The message of paragraph 1 prevents document from being printe

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Unable to print documents online from Canon MP510 printer on Windows 10

Hi Rosmery,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing the printer on your device. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• Are you trying to print the documents from any website?
• Which browser are you using to access the websites?
• Have you tried to print the website from different browser and check if you are able to print them?
• Have you tried to print any other documents and check if the issue persists?

I suggest you to try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run printer troubleshooter.

Fix printer problems

Step 2: I suggest you to download the latest printer drivers from the manufacturer's website, try to install them and check if it helps.

Printer Canon MP510 driver

Refer to the article by Andre Da Costa about:
How to: Install and Update drivers in Windows 10

Hope it helps. Get back to us with an updated status of this issue for further assistance.

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.

 

Printer showing in devices and printers but not available when printing documents

Canon MG4100 is showing in list of installed printers in Devices and Printers but when I try to print a document in MS Office or Adobe is doesn't show as an option.