Windows 10: Windows 10- My device does not have Bluetooth capabilities all of a sudden. What happened?

Half an hour ago, I was playing a game using my wireless Xbox controller when suddenly everything disconnected. After troubleshooting, it said that my device does not have Bluetooth capabilities. I just want to know what happened?

:)

 

My computer says there is no Bluetooth capabilities, but I had paired an audio device via bluetooth on my computer. What happened?

Hi,

As you may already know, you should not be able to connect your computer to any Bluetooth device without having a Bluetooth capability. We can confirm that your computer does not have this feature by checking it under Device Manager. Here's how:

• Click Start.
• Type Device Manager and hit Enter.
• Check if there is a Bluetooth device icon being displayed.

If there is, meaning your computer has Bluetooth capabilities. Furthermore, once verified and you are experiencing issues connecting a Bluetooth device, we recommend following the steps provided from this
article to resolve Bluetooth problems.

Let us know if you need further help.

 

lost bluetooth capability

Hello Eugenia,

This issue could possible caused by missing drivers. For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the model of your laptop?

Meanwhile, we suggest that you perform the steps posted on this article
to resolve Bluetooth connection issues in Windows 10.

We look forward to your response.

Regards.

 

Bluetooth in windows 10

My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision