Windows 10: Windows 10 Network printing failure

ISSUE

After October 4 Microsoft upgrade, printing to networked printer fails for all applications.

(HOWEVER: can successfully print HP printer test page which would indicate printer is connected to network and responds to desk top)

For example: when attempting to print an open .txt file, nothing happens and then Notepad closes by itself!


ENVIRONMENT

Desktop HP Slimline 290

Printer: HP 6968

Wireless network: Verizon

Windows 10 Home version 1803 OS Build 17134.1040


ATTEMPTS SO FAR

1. Powered off and powered up desktop

2. Deleted device from settings/printers and scanners

3. Deleted all HP Printer software through settings/apps

4. Reinstalled HP printer from most current software at HP web site: OJ6960_Full_WebPack_40.11.1150

5. Powered off and powered up desktop

6. Added printer to settings/apps

7. Ran printer troubleshooter from Microsoft and HP. No problems found.

8. Stopped and restarted print spooler service. Print queue shows empty.

9. The ONLY thing that will print is the HP printer test page


Urgent problem.

Any help gratefully appreciated!

Bruce

:)

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.

 

Cannot print from network printer in Win 10

Hi Ahmed,

Thank you for responding.

I understand the inconvenience caused to you in accessing the printer on your device.

Step 1: If the drive is being detected in Device Manager try the below to update the drivers:

• Right click on Start button and select
  Device Manager.
• Expand Print queues, right click on the drivers and click on
  Update driver software.
• Restart the computer and check if the issue persists.

Step 2: I suggest you to check the status of
Print Spooler service and check.

Print Spooler service, spools print service and handles interactions with the printer.
If you turn off this service you won’t be able to print or see your printer.

Steps:

• Press Windows + R to open Run command, type
  Services.msc and press Enter.
• Search for Printer Spooler service, right click on it and
  Start the service.
• Also, set the Startup type to Automatic.
• Now check if you are able to install the driver.

Step 3: I suggest you to refer to the below thread, check if your issue matches with the same.

If so, try the troubleshooting steps suggested by Greg Carmack - MS MVP
on January 10, 2016 and check if it helps.

Unable to connect my Printer to Windows 10


Hope it helps. get back to us with an updated status of this issue for further assistance.

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.