Windows 10: Windows 10 New PC Keeps crashing and restarting immediatly Kernel Power 63

This is a new build I just got assembled out of the store 3 days ago.



Operating System

Windows 10 Pro 64-bit

CPU

AMD Ryzen 5600X 6-Core Processor

RAM

32,0GB Dual-Channel Unknown @ 1796MHz 18-22-22-42

Motherboard

Gigabyte Technology Co. Ltd. X570 AORUS ELITE AM4 26 °C

Storage

3726GB Western Digital WDC WD40EZRZ-22GXCB0 SATA 25 °C

931GB Crucial CT1000P1SSD8 Unknown SSD


Using the event viewer I was able to find these 8 critical errors which coincide with the crashes





Here's a log of a couple of them


Log Name: System

Source: Microsoft-Windows-Kernel-Power

Date: 27/02/2021 18:35:24

Event ID: 41

Task Category: 63

Level: Critical

Keywords: 70368744177664,2

User: SYSTEM

Computer: DESKTOP-CC7JBLG

Description:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

<EventID>41</EventID>

<Version>8</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2021-02-27T18:35:24.0112111Z" />

<EventRecordID>1748</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>DESKTOP-CC7JBLG</Computer>

<Security UserID="S-1-5-18" />

</System>

<EventData>

<Data Name="BugcheckCode">0</Data>

<Data Name="BugcheckParameter1">0x0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

<Data Name="Checkpoint">0</Data>

<Data Name="ConnectedStandbyInProgress">false</Data>

<Data Name="SystemSleepTransitionsToOn">0</Data>

<Data Name="CsEntryScenarioInstanceId">0</Data>

<Data Name="BugcheckInfoFromEFI">false</Data>

<Data Name="CheckpointStatus">0</Data>

<Data Name="CsEntryScenarioInstanceIdV2">0</Data>

<Data Name="LongPowerButtonPressDetected">false</Data>

</EventData>

</Event>


Another one


Log Name: System

Source: Microsoft-Windows-Kernel-Power

Date: 27/02/2021 15:34:27

Event ID: 41

Task Category: 63

Level: Critical

Keywords: 70368744177664,2

User: SYSTEM

Computer: DESKTOP-CC7JBLG

Description:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

<EventID>41</EventID>

<Version>8</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2021-02-27T15:34:27.0208842Z" />

<EventRecordID>1569</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>DESKTOP-CC7JBLG</Computer>

<Security UserID="S-1-5-18" />

</System>

<EventData>

<Data Name="BugcheckCode">0</Data>

<Data Name="BugcheckParameter1">0x0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

<Data Name="Checkpoint">0</Data>

<Data Name="ConnectedStandbyInProgress">false</Data>

<Data Name="SystemSleepTransitionsToOn">0</Data>

<Data Name="CsEntryScenarioInstanceId">0</Data>

<Data Name="BugcheckInfoFromEFI">false</Data>

<Data Name="CheckpointStatus">0</Data>

<Data Name="CsEntryScenarioInstanceIdV2">0</Data>

<Data Name="LongPowerButtonPressDetected">false</Data>

</EventData>

</Event>



Can you help me find out what is the problem here?

:)

 

Critical Kernel Power 41 (63): Black screen, restart when playing game

Kernel Power 41 63

Computer turns black and automatically restarts when playing high demanding games, no BSOD, not overclocked.

Games that have crashed:

• Far Cry 4
  
• The Division
  
• Fortnite
  
• Overwatch
  
• Counter Strike GO
  
• Last Man Standing

Specs:

• Cooler master 550w PSU
  
• RX 470 4gb
  
• Pentium g4560
  
• Asrock MATX b250m MOBO
  
• 2x 4gb rip jaws RAM
  
• WD 1tb HDD
  
• Gammamax 300 CPU Cooler

OS: Windows 10

I built the PC myself, errors started when playing high demanding games for the first time. Ran stress tests when first built, prime95 and heaven whilst logging temps for 8 hours, no crashes or high temps (max cup temp 54 C, max gpu temp 76 C). However, when playing games, within an hour, computer crashes (always kernel 41 63). I sent the PC to the outlet where I purchased the parts from, they had their own technicians run tests on all the parts. Initially, they found a fault with the PSU, which was at that time a 500w EVGA bronze. They replaced it with a 550w Cooler master gold. Still experienced 41 63, black out and restarts. Took it back, I said I suspected the MOBO was the issue, so they replaced it under warranty, problem persisted. I took it back for a third time, they took it to their head office, did extensive testing and found a fault with the CPU, they replaced it. Took them 3 weeks to complete... issue is still not resolved.

At this point, my computer has been disassembled and parts replaced multiple times.

Things I have done:

• Updated all drivers (CPU, GPU, BIOS, sound etc)
  
• Clean installation of Windows 10 multiple times
  
• Stress tested with Heaven and Prime95
  
• Logged temperatures while stress testing and playing games, haven’t seen any high temps
  
• Disabled and enabled different sound drivers to test for conflicts
  
• Replaced PSU, MOBO and CPU

I’ve logged temps when both stress testing and while playing games. Here is my latest HWINFO log when playing Fortnite and then black screen and restart, kernel power 41 63. crash-test.CSV

Happy to run any tests, suggestions and upload further logs. Really stuck on what to do....

 

Kernel-Power 41 (63)

Kernel-Power 41 (63). Had same problem last year but it disappeared. Now it back, and my computer restart like 2-3 times a day. Mostly on idle power, without games. Computer has about 18 months. Please let me know what kind of information I should past here. Thanks for help! (I made a lot of steps from youtube, but nothing helps). Windows 10 here.

 

Constant Kernel-Power 41 63 Errors on multiple windows 10 PCs

My Computer tended to crash seemingly at random to a Kernel-Power 41 63 error. It was pretty old and I figured that the hardware was getting old. So I decided to buy a new one about a month ago. I installed Windows 10 on it just like the older one and at
first all was good for about a month, couple of days ago my computer crashed and as always I checked the Event Viewer and I was not totally surprised when I saw that it is a Kernel-Power 41 63 error.

The crashes happen most likely in the first few minutes of use and usually there are about 3 crashes until the computer stops to crash and than smooth sailing until the next time. The computer can be idle or at full load when it happens.

From what I observed from my crashes:

-Most likely it will crash in the first few minutes of being on.

-It will crash about 3 times in a short time and than the crashes stop

-It can happen when the computer is booting, idle, under full load. Pretty much anytime.

-It doesn't always happen, there are long periods of time when there are no crashes(Months) and at times every day there is usual "cycle of crashes".

-When it crashes there is no blue-screen-of-death, the screens go black and the system fans suddenly spin at 100%, I restart the computer using the case's restart button and the system boots as normal.

-Some Errors are not logged by the Event Viewer as they can happen before Windows boots.

I really need help solving this Problem as I tried everything online regarding Kernel-Power 41 (63), and yes my Windows 10 is fully updated.