Windows 10: Windows 10 no longer recognizes my USB ports

Discus and support Windows 10 no longer recognizes my USB ports in Windows 10 Drivers and Hardware to solve the problem; Widows automatically upgraded my Windows 10. Now I can no longer see USB ports E and F on File Explorer and when I plug in my camera to download my... Discussion in 'Windows 10 Drivers and Hardware' started by IvanJ, Sep 25, 2016.

  1. IvanJ Win User

    Windows 10 no longer recognizes my USB ports


    Widows automatically upgraded my Windows 10. Now I can no longer see USB ports E and F on File Explorer and when I plug in my camera to download my pictures it says that the camera is not connected. I plugged in my Clickfree backup hard drive and it worked on drive E. How do I get my computer to recognize these USB drives so I can use them to download from my camera and other devises?

    :)
     
    IvanJ, Sep 25, 2016
    #1
  2. rick773 Win User

    windows 10 not recognizing my Pantech Phone camera

    windows 10 not recognizing my Pantech phone camera

    It beeps when added via USB port but no longer gives a box to allow transferring pictures.

    Recognizes Com5 in devices but file explorer does not see the device/files
     
    rick773, Sep 25, 2016
    #2
  3. nhattan Win User
    Windows 10 not recognizing Windows Phone as storage device !

    Hi Preeti,

    I have the same problem. When I connected my Nokia Lumia 1020 to my HP EliteBook Revolve 810 G2 on Windows 8.1, there was no problem: the phone was recognized as an external storage device and I could manage my files. After upgrading to Windows 10, the phone
    is no longer recognize. During some attempts, it says "USB device not recognized: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it."

    I've tried all 2 laptop ports, and the 4 ports of the docking station.

    Thank you for your assistance,
     
    nhattan, Sep 25, 2016
    #3
  4. dalchina New Member

    Windows 10 no longer recognizes my USB ports

    Hello, you won't see USB ports as such in file explorer unless something is connected. The drive letter assigned is not fixed or associated with a given port, but normally allocated in sequence when something is plugged in (there is an exception).

    - which implies your USB hub is ok.

    Does that work on all your ports? If so, then from your description it appears your problem is that your camera is not recognised. Is that correct?
     
    dalchina, Sep 25, 2016
    #4
  5. IvanJ Win User
    I plugged in a flash drive into what used to be my F drive. It showed up as E and I was able to read it. It didn't work in my E drive. I pugged in my camera into the new E drive and there was nothing. My computer doesn't recognize my camera. My camera did not malfunction at the same time as I downloaded the Windows 10 update.
     
    IvanJ, Sep 25, 2016
    #5
  6. dalchina New Member
    Hi, of your two USB ports, is one USB2 and the other USB3 by any chance?

    Note: you can't allocate a particular drive letter to a particular USB port.
    Assign Specific Drive Letters To A USB Port

    I think you are only calling one port E and another F because you are in the habit of plugging devices first into one, then into another, such that the devices are allocated E & F in that order. If you start inserting devices in reverse order, the drive letter allocation will be reversed.

    You can arrange to have a particular drive allocated a particular drive letter, provided that letter is free.

    Do you need any particular software or driver to be installed for your camera?
     
    dalchina, Sep 25, 2016
    #6
  7. IvanJ Win User
    I tried to plug in my camera into my laptop and got no response. You are probably right that there is something wrong with my camera. It seems to be a strange coincidence.
     
    IvanJ, Sep 26, 2016
    #7
  8. dalchina New Member

    Windows 10 no longer recognizes my USB ports

    No, I wouldn't say and haven't said I suspect your camera.

    Let's stay with just a USB drive for now.

    If you still have problems with your USB ports (i.e. one doesn't seem to be responding) then try, in device manager, uninstalling your USB hub and then restarting.

    Also see these and advise if anything helps:
    Solved USB Port Oddities - Windows 10 Forums
    Solved USB ports not recognizing drives, thumbrives or GPSs (Garmin) - Windows 10 Forums

    more if you search the forum for
    USB ports not working
     
    dalchina, Sep 26, 2016
    #8
  9. IvanJ Win User
    Thank you. I will try it when I get a chance.
     
    IvanJ, Sep 27, 2016
    #9
  10. dalchina New Member
    dalchina, Oct 4, 2016
    #10
  11. IvanJ Win User
    My computer seems to be operating as it should. I put the camera's memory card into a USB card reader and it downloaded my pictures with no problem. The problem is with my camera. When I plug in the cable from my camera nothing happens. There is no error message. It is as if nothing is plugged in.

    Thank you for all your help.
     
    IvanJ, Oct 6, 2016
    #11
  12. dalchina New Member
    Good.. does your camera need specific driver software? Does it work on a different PC?
    Have you tried a different cable?
     
    dalchina, Apr 5, 2018
    #12
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Windows 10 no longer recognizes my USB ports

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