Windows 10: Windows 10 no longer recognizing any USB ports on boot

I seached thru some of the questions and answers and didn't find a good answer to this perplexing problem. I have an Acer all-in-one that has worked quite well for 3 years. I keep Windows up to date as well as the other s/w on the computer. All of sudden this week when i had to reboot the computer, my mouse and keyboard (both wireless and Logitech) were not recognized by the system. Therefore, i cannot log in to my account. I was able to get the keyboard recognized very early in the boot process and was able to go to BIOS (all seemed fine plus i reset to system defaults) and to troubleshooting (thru the F8 key). I tried going to Safe Mode. didn't work as I still could not log in. Tried a system restore from two restore points, but both failed for an 'unspecified error'. The only thing left is trying to re-install Windows.


Anyone have any insights or other things I can try before re-installing Windows. I know that the mouse, keyboard and the transmitter all work as I tried them on another computer and they worked in the BIOS modifications.


Thanks,

Allen

:)

 

Windows 10 USB boot

Hi there, am not a windows 10 expert. I have a pc in the bedroom on windows 10, I messed up the bootloader trying to fix the xp on that system.

System wont boot, trying to repair via win 10 usb installer.

Downloaded the media creation tool to install windows 10 installer on usb stick. Not compatible with a host of usb sticks I have. Tried the usb sticks that others use, but I think they use rufus; as the media creation tool by win 10 does not detect the usb stick.

So quick question, the win10 machine i am trying to repair the bootloader is a win7 upgraded to win10.
If i were to use the usb win10 installer to "repair installation" does the version of the iso downloaded via the media creation tool matter?

There is three options:
Windows 10
Windows 10 Home
Windows 10 N

Also is there a step by step instead of using rufus as I want to try an alternative method of creating a usb win 10 installer. Preferably with more compatibility.

System is a asus sabertooth 990 (r2?) with AMD phenom X 6.

Also is there any other software I can load onto the usb that can repair the bootloader easily?
That would be the ideal alternative. Thanks

 

usb not recognized

Hello Ethan,





The USB port may have stopped responding after you remove or insert a USB device. When the port is in this state, it no longer recognizes any USB device. Aside from the troubleshooting steps you’ve performed, you can also scan the Device Manager for
hardware changes. Follow the steps below:

• Go to the Device Manager.
• Click the Action tab.
• Select Scan for hardware changes and follow the prompts to reinstall the missing driver.
• Check the USB device if it is already working.

Let us know if you need additional assistance.

 

USB Ports

Hi Homer,

We'd like to ask a few questions to help us isolate this problem.

• Have you tried connecting your device tracker to a different USB port on your computer?
• If so, was it detected?
• Did you receive any error messages?

To address this issue, we suggest that you follow the troubleshooting steps shared by Praveen Venogupal on this

link.

Let us know how it goes.

Regards.