Windows 10: WIndows 10 - no sound - "services not responding"

All of a sudden I have no sound.

Have tried
Restarting services - all are running and set on automatic
Updating drivers

When I run the troubleshooter I get this window...


Any idea how I fix this?
Thanks,

Bill

:)

 

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sound crashes on windows 10

Hi Diego,

Thank you for posting in Microsoft Community and being part of Windows 10.

I understand your concern about accessing sound on your device as it crashes.

Do let us know the following information to assist you better:

• When exactly does the sound crashes?
• Is this issue with sound confined to any specific audio files/ from website videos?

I suggest you to try the below steps and check if it helps.

I suggest you to restart the service, set it to automatic and check if it helps.

Step 1: Stop the Windows Audio service.

• Press Windows Key + R on the keyboard and type
  services.msc, Services window gets opened.
• Search for Windows Audio service, right click on it and click on
  Stop.
• Restart the computer.

Step 2: Start the service and set it to automatic:

• Press Windows Key + R on the keyboard and type
  services.msc, Services window gets opened.
• Search for Windows Audio service, right click on it and click on
  Properties.
• Start the service, set
  Startup type to Automatic.

Step 3: I suggest you to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device
  Troubleshooter.

You may also refer to the following Microsoft Help article and check if it helps.

http://windows.microsoft.com/en-US/windows/no-sound-help

Hope it helps. Reply to the post with an updated status of this issue for further assistance.