Windows 10: Windows 10 not detecting HTMI monitor Audio

I have a BenQ GW2480 minitor and my windows 10 is not even detecting its audio for some reason. Its not a hardware issue because as show as I plug my monitor into another computer it automatically detects it as a sound option in my out devices.

I have try system restore, running trouble shooter etc, but its driving me crazy! Your help would be much appreciated! Thank you so much!

:)

 

Audio output issue - Windows 10

Hi,



Thank you for writing to Microsoft Community forum.

• What is the make and model of the computer?
  

I suggest you to try the troubleshooting steps listed in the articles listed below:

• Fix sound problems in Windows 10
  
• Windows 10 – Audio Troubleshooting Tips
  

If you’re facing sound issues on Envy 24 monitor speakers, you may try the steps listed in
HP Flat Panel Monitors - Troubleshooting Sound Problems with Monitor Speakers



If the issue persists, you may update the chipset drivers for your PC and check if it works.



Regards,

 

Windows 10 Not Detecting 2nd Monitor

this recommendation is useless. I followed every step and the troubleshooter said no problems detected. When I had Windows 8.1 I was able to simply plug in my monitor (HannsG 28") via micro HDMI port and it was able to detect it. But Windows 10 does not detect
my second monitor. The system just does not see it.

 

Windows 10 can't detect my second monitor

Thank you for confirming. We can do the following:

When the second monitor is not detected, we need to isolate if it's the monitor, the cable connecting them, or the port. We suggest that you remove your 1st monitor, then use the 2nd monitor as your 1st monitor. After that, connect the 1st monitor as the
2nd monitor.

Usually, this it's driver-related. Windows 10 won't be able to detect the 2nd monitor if the monitor driver is out of date or faulty. We recommend, rolling back to the previous installed graphics driver and monitor driver if it updated. Otherwise, update your
graphics and monitor drivers on the Device Manager. To do so, follow the steps below:

• Type Device Manager in the Cortana search bar and press Enter.
• When the Device Manager window appears, click the Display adapters and right-click the item below.
• Select Properties, then Driver tab, and click Roll Back Driver and follow the on-screen instructions.
• Expand the Monitors, then right-click the second monitor and select Properties.
• Click the Driver tab, and click Roll Back Driver and follow the on-screen instructions.

If the issue persists, update the drivers. You can manually update the driver by visiting the websites of your graphics card and monitor manufacturers to get the fully compatible drivers for Windows 10. You can run the Find
and fix problems with devices and hardware to automatically check for driver updates. Additionally, we'd like to know the make and model of your graphics cards and monitor?

Post back anytime at your convenience.