Windows 10: Windows 10 occasionally freezes / Slow shut down.

*Smile Hi all.
Recently I have noticed one or two problems (niggles), crop up.
1. Windows 10 occasionally freezes for no apparent reason that I can see.
2. Start up appears slightly longer on the start.
3. Shutdown / Restart, noticeably slower.
I have run full virus checks with Kapersky 2017 plus Malwarebyte Anti malware and the result was good all round.

My system:-
Windows 10 Pro.
Dell XPS 420.
2 Drives (C,D) of 2 TB each.
System check.
GENERATOR: SysGauge v2.4.26 - SysGauge - System Monitor

SysGauge System Analysis Report

Date : 2017/05/31
Time : 22:11:42
Host Name : GRAHAMPC
User Name : Graham

System Analysis Results - 2 Errors, 5 Warnings

All CPUs - CPU Usage ... 13.4 % - Good - CPU usage is low, 0.40 % below average
System Memory - Memory Usage ... 23.2 % - Excellent - Memory usage is low, 9.84 % below average
System Memory - Memory Free ... 4.90 GB - Excellent - System memory is normal, 25.91 % below average
All Disks - Disk Activity ... 0.2 % - Excellent - Disk activity is low, 14.43 % below average
Disk C:\ - Disk Space Usage ... 39.6 % - Excellent - Free disk space is normal, 1124.56 GB free
Disk D:\ - Disk Space Usage ... 64.1 % - Good - Free disk space is normal, 668.74 GB free
Operating System - Total Processes ... 150 - Warning - Number of processes is high, 36.80 % above average
Operating System - Total Threads ... 2355 - Warning - Number of threads is high, 35.42 % above average
avp - Process Handle Count ... 2778 - Warning - Number of handles is high
avp - Process Thread Count ... 170 - Warning - Number of threads is high
explorer - Process Handle Count ... 2211 - Warning - Number of handles is high
svchost - Process Handle Count ... 19604 - Error - Number of handles is too high
svchost - Process Thread Count ... 544 - Error - Number of threads is too high

Running Processes

svchost ... CPU 1.4 % | Memory 934 MB | Threads 544 | Handles 19604 - Error
explorer ... CPU 0.4 % | Memory 112 MB | Threads 48 | Handles 2211 - Warning
avp ... CPU 0.3 % | Memory 115 MB | Threads 170 | Handles 2778 - Warning
MBAMService ... CPU 0.2 % | Memory 265 MB | Threads 82 | Handles 1598 - Normal
avpui ... CPU 0.0 % | Memory 4 MB | Threads 20 | Handles 1077 - Normal
csrss ... CPU 0.5 % | Memory 11 MB | Threads 25 | Handles 1350 - Normal
lsass ... CPU 0.8 % | Memory 15 MB | Threads 9 | Handles 1223 - Normal
firefox ... CPU 1.0 % | Memory 558 MB | Threads 62 | Handles 1197 - Normal
WmiPrvSE ... CPU 0.2 % | Memory 59 MB | Threads 27 | Handles 1177 - Normal
SearchIndexer ... CPU 0.0 % | Memory 32 MB | Threads 18 | Handles 1298 - Normal
IDMan ... CPU 0.0 % | Memory 24 MB | Threads 4 | Handles 675 - Good
services ... CPU 0.0 % | Memory 12 MB | Threads 8 | Handles 664 - Good
spoolsv ... CPU 0.0 % | Memory 17 MB | Threads 14 | Handles 477 - Good
Memory Compression ... CPU 0.0 % | Memory 113 MB | Threads 26 | Handles 0 - Good
syncagentsrv ... CPU 0.0 % | Memory 14 MB | Threads 16 | Handles 272 - Good
audiodg ... CPU 1.5 % | Memory 15 MB | Threads 12 | Handles 259 - Good
RadeonSettings ... CPU 0.0 % | Memory 1 MB | Threads 13 | Handles 590 - Good
RemindersServer ... CPU 0.0 % | Memory 21 MB | Threads 17 | Handles 367 - Good
WmsSvc ... CPU 0.0 % | Memory 16 MB | Threads 14 | Handles 482 - Good
SMSvcHost ... CPU 0.0 % | Memory 38 MB | Threads 12 | Handles 477 - Good
WinTVExtender ... CPU 0.0 % | Memory 36 MB | Threads 15 | Handles 608 - Good
SbieSvc ... CPU 0.0 % | Memory 6 MB | Threads 17 | Handles 119 - Good
taskhostw ... CPU 0.0 % | Memory 21 MB | Threads 18 | Handles 453 - Good
mqsvc ... CPU 0.0 % | Memory 13 MB | Threads 20 | Handles 338 - Good
SpeechRuntime ... CPU 0.0 % | Memory 21 MB | Threads 11 | Handles 474 - Good
SearchUI ... CPU 0.0 % | Memory 95 MB | Threads 37 | Handles 916 - Good
ShellExperienceHost ... CPU 0.0 % | Memory 72 MB | Threads 25 | Handles 902 - Good
SettingSyncHost ... CPU 0.0 % | Memory 4 MB | Threads 4 | Handles 460 - Excellent
SecurityHealthService ... CPU 0.0 % | Memory 12 MB | Threads 7 | Handles 266 - Excellent
SearchProtocolHost ... CPU 0.0 % | Memory 12 MB | Threads 7 | Handles 348 - Excellent
TibMounterMonitor ... CPU 0.0 % | Memory 6 MB | Threads 3 | Handles 128 - Excellent
SearchFilterHost ... CPU 0.0 % | Memory 8 MB | Threads 4 | Handles 121 - Excellent
SbieCtrl ... CPU 0.0 % | Memory 16 MB | Threads 6 | Handles 203 - Excellent
ApplicationFrameHost ... CPU 0.0 % | Memory 22 MB | Threads 3 | Handles 244 - Excellent
WmsSelfHealingSvc ... CPU 0.0 % | Memory 9 MB | Threads 3 | Handles 163 - Excellent
WmsSessionAgent ... CPU 0.1 % | Memory 11 MB | Threads 6 | Handles 213 - Excellent
RuntimeBroker ... CPU 0.0 % | Memory 27 MB | Threads 4 | Handles 377 - Excellent
afcdpsrv ... CPU 0.0 % | Memory 7 MB | Threads 6 | Handles 224 - Excellent
atieclxx ... CPU 0.2 % | Memory 11 MB | Threads 10 | Handles 232 - Excellent
atiesrxx ... CPU 0.0 % | Memory 6 MB | Threads 4 | Handles 127 - Excellent
PnkBstrA ... CPU 0.0 % | Memory 7 MB | Threads 2 | Handles 151 - Excellent
PDEngine ... CPU 0.0 % | Memory 18 MB | Threads 10 | Handles 241 - Excellent
IEMonitor ... CPU 0.0 % | Memory 9 MB | Threads 2 | Handles 187 - Excellent
HauppaugeTVServer ... CPU 0.0 % | Memory 14 MB | Threads 7 | Handles 271 - Excellent
dasHost ... CPU 0.0 % | Memory 17 MB | Threads 9 | Handles 443 - Excellent
dwm ... CPU 1.0 % | Memory 84 MB | Threads 9 | Handles 485 - Excellent
HPSupportSolutionsFrameworkService ... CPU 0.0 % | Memory 42 MB | Threads 8 | Handles 468 - Excellent
DiskInfo32 ... CPU 0.0 % | Memory 0 MB | Threads 3 | Handles 248 - Excellent
fontdrvhost ... CPU 0.0 % | Memory 13 MB | Threads 10 | Handles 88 - Excellent
DfxSharedApp64 ... CPU 0.0 % | Memory 6 MB | Threads 2 | Handles 63 - Excellent
mbamtray ... CPU 0.0 % | Memory 20 MB | Threads 3 | Handles 253 - Excellent
DfxSharedApp32 ... CPU 0.0 % | Memory 6 MB | Threads 2 | Handles 83 - Excellent
rundll32 ... CPU 0.0 % | Memory 1 MB | Threads 2 | Handles 97 - Excellent
schedul2 ... CPU 0.0 % | Memory 9 MB | Threads 5 | Handles 162 - Excellent
DFX ... CPU 1.5 % | Memory 19 MB | Threads 4 | Handles 353 - Excellent
sihost ... CPU 0.0 % | Memory 24 MB | Threads 9 | Handles 483 - Excellent
smss ... CPU 0.0 % | Memory 1 MB | Threads 2 | Handles 52 - Excellent
snmp ... CPU 0.1 % | Memory 9 MB | Threads 5 | Handles 215 - Excellent
CryptoPreventNotification ... CPU 0.0 % | Memory 29 MB | Threads 9 | Handles 319 - Excellent
CryptoPreventMonSvc ... CPU 0.0 % | Memory 42 MB | Threads 6 | Handles 402 - Excellent
CaptureGenPCI ... CPU 0.0 % | Memory 18 MB | Threads 9 | Handles 383 - Excellent
WUDFHost ... CPU 0.0 % | Memory 8 MB | Threads 8 | Handles 358 - Excellent
unchecky_bg ... CPU 0.0 % | Memory 10 MB | Threads 2 | Handles 179 - Excellent
unchecky_svc ... CPU 0.0 % | Memory 8 MB | Threads 2 | Handles 153 - Excellent
unsecapp ... CPU 0.0 % | Memory 6 MB | Threads 3 | Handles 112 - Excellent
wininit ... CPU 0.0 % | Memory 8 MB | Threads 1 | Handles 140 - Excellent
winlogon ... CPU 0.0 % | Memory 13 MB | Threads 2 | Handles 234 - Excellent

Any ideas?*Wink

:)

 

Why is Windows 10 the SLOWEST OS in the world?

Windows 10 is the worst operating system in the world.

upgraded and it's slow and freezes and so bad to the point that every time I try to downgrade and revert to my old operating system, it freezes and shuts down.

 

Windows 10 Freezing Randomly

my windows freezes up occasionally. The touchpad or mouse doesn't work, although the cursor continues to blink. I go to Task Manager and shut it down and often lose info. But it will start back up again after that.

 

Open administrative command prompt and run:

1) sfc /scannow
2) dism /online /cleanup-image /restorehealth
3) chkdsk /scan

Report results into the forum

Compare performance before and after turning off fast start up:
Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials

If the above does not fix the freezes and or startup, shutdown issues:
Monitor performance before and after clean boot:
How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki

https://support.microsoft.com/en-us/...oot-in-windows

 

*Smile First part-sfc /scannow.
Microsoft Windows [Version 10.0.15063]
(c) 2017 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>

 

*Smile Here is 2nd image.
Microsoft Windows [Version 10.0.15063]
(c) 2017 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.15063.0

Image Version: 10.0.15063.0

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\WINDOWS\system32>

Check Disc was run just over 1 hour ago and there were no problems.
Will await your reply,dear Sir.

 

So far the operating system is OK per scannow and restorehealth

For chkdsk /scan use this administrative prompt command to post into the forum:

get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt

Check the performance with fast start up off.

Check the performance when using clean boot.

 

Hi zbook.
Bit confused about this; get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt

1.Do you wish me to enter this into Admin command prompt?
2. "Fast startup"-Where do I find that?

I am running version 1703;Edition Windows 10 Pro; Build 15063.332.
Clean Boot?

Sorry, bit confused.

 

Yes after any chkdsk command is run and there are results the results are in eventvwr. This command when copy and pasted into administrative command prompt will find the chkdsk /scan results and post the results as a .txt file on the desktop. Copy that file and paste into the forum.


get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt


To turn off fast startup follow this link:

Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials

When performing a clean boot follow either of these links (the second link has a video):

How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki


https://support.microsoft.com/en-us/...oot-in-windows

 

*Smile



Microsoft Windows [Version 10.0.15063]
(c) 2017 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername -match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt
'get-winevent' is not recognized as an internal or external command,
operable program or batch file.

C:\WINDOWS\system32>

 

*Confused I cannot find "Fast Startup" on my computer.
Neither can I find "Hibernate".

 

This link may be useful for chkdsk: Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials

 

*sarc I tell you what, my dear friend. I quite understand why "TRUMP" does not trust his security advisors if "Microsoft OS" is an example of the "Mushroom Syndrome" currently in practice in the USA.
Beyond any doubt Windows 10 operating system is the most illogical setup ever known to man. Totally illogical !! WHY HIDE CONTROLS FROM THE USERS?
I really do wish that I had stuck with the superb,trouble free Windows 7. Never will be convinced that Microsoft could not have adapted that first class system to it's requirements. Loath this OS!

Nevertheless, have found a way to activate "Hibernate" thus bring up the appropriate controls under "SYSTEM Settings" by using "Command prompt admin".
The settings above under chkdsk were performed with "Fast Disc, Sleep, Hibernate and lock", all turned on.

Now what do you recommend, whilst I still have my sanity?

 

lol don't lose your mind Mothie! I've already lost mine at so much crap that I deal with... but I apologize I have no solution to why that happens. As a matter of fact to make you feel more normal like other people, that actually started happening to me too.

The whole computer freezes. I can move the mouse around freely, but all windows and the Taskbar respond at such a very slow rate! I keep my sanity by closing/saving all the important things patiently at such a slow rate, and right after the last window closes, I aim immediately to the reset button on the computer, because of how SLOW that whole process took.

Yet if this gets fixed soon, that would be great!

 

*Party Reset button. Will that reset everything and leave me 2 weeks of putting back all that it takes off?
If so old chap, i'm for Linux or whartever.