Windows 10: Windows 10 on HP Envy - Touchpad / Clickpad suddenly quit working properly Sometimes even...

For some time, several years, I've had no issues with my Hp Envy laptop with clickpad / touchpad

Then suddenly out of the blue about 5 days ago without any known new updates the clickpad had gone totally crazy.

Among other random actions, It wouldn't click at all over subject, will not open windows or subjects or both left and right click not working or it frozen up so completely until I had to use touch screen to close chrome and restart windows 10
or in home screen desktop without clicking on anything the cursor drags a translucent blue box growing larger across the screen
And the cursor will also grab windows tab and pull it down without clicking anything!
I tried going back to restore point to no avail
I have totally un-installed and reinstalled windows 10 I have uninstalled and re-installed driver for clickpad
Clickpad info

Synaptics Gesture Suite

SGS Version: SGS 19.2

ClickPad Series 1.5 - Imaging Sensor

Driver Version: 19.5.10.79 16Apr19

Firmware Version: 1.2

Interface: SMB

Windows Version: Win10



I have updated and re-updated just about every driver I can think of still of no use!
It's like a wicked jack in the box! Never knowing which moment things will freeze up, move around close a window etc!
and knowing it is just a matter of when not if!
Anyone out there have any idea what's gone wrong?
right now just feeling lucky if when working at all and that most of the time I can at least restart laptop using touch screen!
Thanks ahead of time for any who can help me out

:)

 

Windows 10 changed HP Envy clickpads setting

I have an HP Envy 17t-3000 CTO Notebook PC and recently upgraded my OS to Windows 10. Every time I restart the machine, my clickpad scroll setting unchecks so that I cannot scroll using the side of the clickpad until I go through the whole process of turning
it back on. It's getting really annoying and I can't find any help on this problem.

 

Windows 10 changed HP Envy clickpads setting

Hi,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

• Press Windows key + W and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2: Uninstall and reinstall the driver

I suggest you to try uninstall the Touchpad drivers check if it works for you.

Follow the steps to uninstall the Touchpad drivers:

• Press Windows Key + X key and click Device Manager.
• Right-click on the Touchpad device listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Try to access the device manufacturer's website and download and install the latest chipset and touchpad drivers.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Touchpad, Clickpad, and Bluetooth Mouse - Scrolling and Other Actions not working properly

Hi Richard,

It seems that the drivers installed are not compatible with Windows 10 since your devices were working fine with Windows 8. To resolve the issue, we suggest reinstalling the drivers of your touchpad and Bluetooth mouse. For the steps, please check the following
articles:

• Fix touchpad problems in Windows 10
  
• Update drivers in Windows 10
  

Please post back with the result for further assistance.