Windows 10: Windows 10 on Surface Book 15 reboots while asleep from Bugcheck

Discus and support Windows 10 on Surface Book 15 reboots while asleep from Bugcheck in Windows 10 Performance & Maintenance to solve the problem; The surface book keeps on crashing and rebooting when the lid is closed. Event logs show this error:The computer has rebooted from a bugcheck. The... Discussion in 'Windows 10 Performance & Maintenance' started by jamesysc, May 20, 2021.

  1. JAMESYSC
    jamesysc Win User

    Windows 10 on Surface Book 15 reboots while asleep from Bugcheck


    The surface book keeps on crashing and rebooting when the lid is closed. Event logs show this error:The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f 0x0000000000000005, 0xffff8983d619b030, 0xffff8983d6d7d010, 0x0000000000000000. A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: ecb99ba1-8868-4958-9ca1-b28da5dcf482. <Data Name="param1">0x0000009f 0x0000000000000005, 0xffff8983d619b030, 0xffff8983d6d7d010, 0x0000000000000000</Data> <Data Name="param2">C:\Windows\MEMORY.DMP</Data> <Data Name="param3">ecb99ba1-88

    :)
     
    jamesysc, May 20, 2021
    #1
  2. BRINK
    Brink Win User

    Updates for Surface Pro and Surface Book - Feb. 13

    Source: Updates for Surface Pro and Surface Book (13 February 2018) Surface

    See also:
     
    Brink, May 20, 2021
    #2
  3. BRINK
    Brink Win User
    Updates for Surface Pro and Surface Book - Feb. 13


    Source: Updates for Surface Pro and Surface Book (13 February 2018) Surface

    See also:
     
    Brink, May 20, 2021
    #3
  4. BRINK
    Brink Win User

    Windows 10 on Surface Book 15 reboots while asleep from Bugcheck

    New Update for Surface Book 2 on Windows 10 April 2018 v1803 - May 9 Surface

    Source: Update for Surface Book 2 (09 May 2018) Surface

    See also: https://support.microsoft.com/en-us/help/4055398
     
    Brink, May 20, 2021
    #4
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Windows 10 on Surface Book 15 reboots while asleep from Bugcheck

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