Windows 10: Windows 10 PC Not Starting when USB Keyboard / Mouse/ pendrive Plugged

My windows 10 PC is stuck on startup LOGO when any of pendrive , Mouse or keyboard is connected. Once you remove them it starts and everything works fine once it starts booting and these peripherals are reconnected. Used a clean reinstall of Windows 10 then also same problem. Tried with windows 11 but no luck.Once system starts booting if we connect all USB Peripherals it works smoothly. But will stuck to Lenovo Logo if everything is connected when we press start switch.

:)

 

Windows 10 usb keyboard and mouse not working

Hi,

To assist you better, answer the below question.

I would like to know if you are getting any message when you connect the USB Keyboard and Mouse?


I suggest you to connect the USB Keyboard and Mouse to a different USB port and check if it works.


Also, plug your USB Keyboard and Mouse to a different system and check if it works.

I suggest you try below method and check if it helps

Hardware and devices troubleshooter

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Hardware and devices troubleshooter.

Hope the above information was helpful. If you need further information assistance, we will be glad to assist you.

 

USB keyboard and mouse freeze!


I have a remote mouse app which boots up with Windows 10 and allows me to use my Android as a mouse whenever I want.That application never powers down and I can browse using that and put pc to sleep mode and wake again to start USB devices.But what I didn't understand is that plugging in pendrives are detected in My PC but plugging new mouses gives no response?

 

keyboard and optical mouse usb

Hi,

To assist you better, answer the below question.

• Are you getting any message when you connect the USB Keyboard and Mouse?

I suggest you to connect the USB Keyboard and Mouse to a different USB port and check if it works.

Also, plug your USB Keyboard and Mouse to a different system and check if it works.

I suggest you try below method and check if it helps.

Hardware and devices troubleshooter

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Hardware and devices troubleshooter.
  

I suggest you to refer to the following Microsoft article on
Troubleshooting: Keyboards and check if it helps.

Common Microsoft Mouse and Keyboard Center Setup Issues

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.