Windows 10: Windows 10 Photos app - doesn't show next/previous or slideshow for OneDrive Personal Vault...

The Windows 10 Photos app does not seem to allow OneDrive Personal Vault photos to navigate to next or previous file in folder left/right arrows would typically appear on the app UI, and the arrow keys would work as well or display a slideshow per the Manage > Picture Tools > Slideshow option in Windows Explorer. It can only do this when selecting all the files first CTRL-A and then opening in the Photos app.


All other folders in OneDrive operate normally, as do local files.


Yes, I am logged in to OneDrive and to the Personal Vault specifically.


Is there a way to fix this?

:)

 

Moving a photo to Personal Vault and then deleting it results in corrupt cache or db in Photos app

The original version of this post was confusing because I was working through the issue as I was posting. Here's the updated version after I worked through it and understood it.

What happened:

- I moved a photo to the Personal Vault on OneDrive

- Immediately after I deleted the photo within a second or two of moving it

- This resulted in the thumbnail and filename remaining cached in Photos but you couldn't delete it. The remaining entry for the photo showed in Collection but was just a thumbnail, the full size image wasn't there. If you try to delete it it would say "cannot
delete." Tried reboot, remove folders from Photos, sign out of photos, resync all OneDrive files, etc, etc. Nothing worked.

I couldn't tell if the problem was OneDrive, Personal Vault, or Photos. In the end I believe it was a combination of problems with Personal Vault and Photos.

I was able to reproduce the issue multiple times with multiple photos. Unfortunately, reproducing the issue eventually corrupted my Personal Vault. I couldn't sync OneDrive at all and had to disable personal vault. That solved my OneDrive problems, but the
corrupted entries in the Photos app remained.

There is no solution except to reset the Photos app and then re-index your whole collection. In my case this takes around 20 hours, so it is a horrible price to pay for hitting a dumb bug by mistake while exploring features.

If and when MS read this, some suggestions:

• In photos add the ability to force delete an entry in the database even if accessing the file errors out. Maybe if the user tries to delete a folder and you get some kind of error from the system give the user the option of waiting, or removing the entry
  from the database. This would have saved me 20 hours of indexing.
• In OneDrive, once a file has been moved to the Personal Vault make it inactive and immutable until enough time has passed for OneDrive to do whatever it needs to do. Apps and Explorer should be blocked from making any further changes or deleting the file
  until OneDrive is done. And add deleting a file within a second or two of adding to the vault on the client to your tests.

 

Personal Vault has disappeared from OneDrive October 2020

This morning, Oct 23, 2020, started Windows 10 Pro, logged in via Hello, accessed OneDrive, double clicked on 'Personal Vault', used Micorsoft Authenticator, to confirm access, and Personal Vault window opened. Don't usually need that specific Window open,
so closed 'X' it.

Some 15- 30 min later needed access to a different folder on OneDrive, opened OneDrive and noticed the Personal Vault folder was missing or not showing in the top list of folders where it usually is. Then to check if Personal Vault had closed, I right clicked
on Excel to access a 'pinned' file that is stored in the Personal Vault. That file opened with no issues. So Personal Vault was still open.

Completed some work, rechecked for the Personal Vault folder on OneDrive using Windows Explorer and it was still not showing at the top level directory on OneDrive. Decided to save and close all work and reboot. Upon reboot Personal Vault is NOT showing
on OneDrive!! And cannot access files stored there - error 'Item selected is unavailable'

Please help immediately - this NOT good.

 

OneDrive Personal Vault cannot be unlocked on Windows10.

I was able to get rid of the Red X on my OneDrive icon and the error message saying that the Personal Vault could not be synchronized by doing the following:

1. Access the personal vault OnLine via the the View OnLine option from the desktop icon in the task bar.
   
2. Open the vault via the Web Browser and select all the files and folders in the vault.
3. Count all the files and folders presently in the Personal Vault.
4. Move all the files and folders out of the Personal Vault to another folder in your OneDrive.
5. Refresh and verify the Personal Vault is empty.
6. Verify all your important files have been successfully moved by verifying the folder and file count.
7. Disable the Personal Vault online via the Web browser.
8. Select the Personal Vault and attempt to delete it. A message "Cant delete Personal Vault' appears.
9. Click on 'Go to settings'.
10. Select the options to Disable the Personal Vault <Select Disable>. and "Disable" when asked are you sure. [NOTE: when you do this, any contents in the vault are irretrievably lost. So make sure it is empty first.]
11. Wait 30-60 seconds for your OneDrive desktop to synch.
12. Go back to the browser and select Enable on the Persona Vault window if it is still opened.
13. If you closed the window, select Settings in the upper right of online OneDrive (to the left of the question mark), select options, select Personal Vault from the left side menu, then select Enable.
14. A pop-up stating, "Your Personal Vault is back". Select 'got it'.
15. Click on OneDrive in the upper left corner of the browser screen.
16. Find your Personal Vault in your file/folder list.
17. Open it (you will have to authenticate to open).
18. Inspect the vault. It should be empty. In some cases there will be old "uncached" files that appears. It was the failed synching that caused the Red X. Reestablishing the Personal Vault allows the synch to proceed. Be careful as these files might not
    contain the most contemporaneous data.
19. You should now be able to use the Personal Vault as before without the Red X. You can move the files you moved out of the Personal Vault back into the Personal Vault - - begin careful to decide which version to keep of any duplicate files.