Windows 10: Windows 10 Photos app totally busted

So a few weeks ago, I went to review some photos I took, and couldn't open them. Every time I tried to open the photos with the default Photos app, I got an error message that read "File System Error (-2147219196)". I wasn't quite sure what could have caused it, figured maybe a faulty update. Made sure my system was completely up to date.

Then I started with all of the other usual methods of repair. I did the app settings reset and repair functions, then I tried reinstalling it, and I also tried using several internet-suggested Powershell commands to totally remove it and reinstall it that way.

Nothing seemed to work. I have basically given up on it, since I hate the default Photos app anyways, and I just installed a better, third party software I like more. But it doesn't sit right with me, knowing there is a basic feature of Windows that is broken.

Anybody else had this problem? What other fixes can I try beyond the usual repair, reinstall, clean reinstall loop?

submitted by /u/Calamity58
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:)

 

WINDOWS 10 MICROSOFT PHOTO APP

Hello,

Welcome to Microsoft Community.

The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

I suggest you to follow the methods below and check if it helps:

Method 1:

I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

• Go to settings and system.
  
• Click on Default Apps and select the appropriately.
  

Method 2:

I suggest you to reinstall Photo app using the PowerShell command
and reinstall using the Windows store. Follow the below steps.

• Open the　Start　menu, type　Windows PowerShell　in the search bar.
  
• Right click on the　Windows　PowerShell　and select　Run as　administrator.
  
• Enter the below command to uninstall the Photo app.
  

• 　　get-appxpackage　　*Microsoft.Windows.Photos* | remove-appxpackage
  

More reference:

http://windows.microsoft.com/en-US/windows-10/photos

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

• 
  

 

Windows 10 photo app

Hi Ralph & Barbara,

We suggest that you reset Windows Photo app. Follow the steps below:

• Press Windows key + R.
• Type %appdata%\..\Local\Packages\Microsoft.Windows.Photo_8wekyb3d8bbwe\LocalState
• Delete all the contents of the folder.

Give it a try and let us know how it goes.

 

Windows 10 Photos App

Hi,

Thank you for posting your query in Microsoft Community. I understand the inconvenience caused to you and will assist you in solving the issue.

I suggest you to follow the methods provided below and check if it helps.

Method 1:
Follow the below steps to update apps from store.

• Open Windows store.
• Click on the sign in icon next to the search option.
• Select the option download & update.
• Click on the check for the updates.

Method 2:
I would recommend you to uninstall the Photo app using Windows PowerShell command and reinstall using the Windows store. Follow the below steps.

• Open the Start menu, type Windows PowerShell in the search bar.
  
• Right click on the Windows PowerShell and select Run as administrator.
  
• Enter the below command to uninstall the Photo app.
  
  • get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
    

After performing the above steps, install the Photo app from the Windows store.

Reference: Refer to the following Microsoft article on
Photos app for Windows help.

Note: The steps for Windows 8.1 applies to Windows 10.

Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you.