Windows 10: Windows 10 Photos - crash when changing import destination

during an import, I click on Import Settings -> Change the Import destination. I select an existing folder in my Pictures directory. Windows Photos closes.

:)

 

importing photos

Thank you for clearing that out. It looks like you are importing the files using the Photos app. When you import photos using this app, the files get imported into your Pictures library. To view these files, refer to these steps:

• Open File Explorer.
• On the list of folders on the left side of the window, click on Pictures. You shall see the photos imported from the SD card using the Photos app.

Another option you have is to import the files solely using File Explorer. Here's how you can do it:

• Connect the SD card into the computer.
• Launch File Explorer.
• Click on This PC.
• Locate your SD card under Devices and drives.
• Double-click on the SD card.
• Manually choose which photos to move into your local folders. Right-click on each photo and choose
  Copy (Ctrl + C) then go to the destination folder then right-click on an empty space in the window and select
  Paste (Ctrl + V).
• If you are importing all the photos, you can press Ctrl + A on the keyboard to select all of the files. Copy then Paste them into the destination folder.
• If you are importing selective photos, hold the Ctrl key while clicking on the photos you want to copy. This will let you choose a number of photos instead of selecting all of them like what Step 7 suggests.

Once you're able to get the hang of the tricks, importing photos will not be a challenge anymore.

Tell us which method works best for you.

We're here if you need more help.

 

Unable to import photos

Hi Georgio,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

• How are you trying to import photos?
• Are you getting any error message?

You may follow the steps provided below and check if it helps to resolve the issue

Windows 10 has a built-in troubleshooter to check and fix issues with Devices. I would suggest you to run this troubleshooter to check if the issue is with your hardware and devices.

Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter
  

I suggest you to refer the link below and check if it helps

http://windows.microsoft.com/en-in/windows-8/import-photos-videos

It applies to Windows 10 also.



Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you

 

Cannot Import photos to Windows 10

Hi Pawsitive Girl,

We appreciate you for being a part of Windows 10.

I suggest you to import the photos using Photo gallery app.

Please be informed that you will be able to see the Photo gallery in the apps list only if you have installed Windows essentials.

Note: If you have installed Windows Essentials, skip the step 1 and proceed to step 2.

Step 1:

Windows Essentials is a suite of products like Photo gallery/Movie maker/Live Mail/Live Writer/One drive available in one easy download.
Windows Essentials is a suite of products available in one easy download.
I suggest you to install the Windows Essentials from the below link.

Windows Essentials

http://windows.microsoft.com/en-in/windows-live/essentials

Step 2:

After downloading the Windows essentials from the below link, you will be able to access the Photo gallery. Refer to the below article and check if you are able to import photos and videos from the Photo gallery.

Import photos into Photo Gallery
http://windows.microsoft.com/en-US/windows-live/photo-gallery-import-photos-faq

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.