Windows 10: Windows 10 pointer gone, but OK in SAFE MODE

I am unable to locate my cursor / pointer on my Windows 10 screen. When booting up, prior to signing in, it is operational. It's only gone when I sign into my Windows account. It is present when i boot into SAFE mode. I'd prefer not to do a System restore as I'd lose some software in the process.

:)

 

Password not accepted in Safe mode

Hi,

Thank you for posting your query on Microsoft Community forum.

Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

I would suggest you to provide some information to help you better.

• Are you trying to login the Microsoft account or the Local account in safe mode?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  

[*]

Please get back with more information, we will be glad to help you further.

 

Can't boot into Normal/Safe Mode with Networking, only safe mode...

Good Evening,
I could do with some pointers on resolving an issue. I can only boot into windows in safe mode in Windows 10. Normal mode and safe mode with networking doesn't work. The problem occurred after a windows update. I have removed the latest updates that were installed and cleared any pending ones but it still won't boot properly. I have also run the troubleshooter and tried to recovery to an earlier date which also doesn't work.
The laptop is a HP ENVY 17 notebook. At boot it just gets to the HP logo with the circular loading icon and no further and can only boot it into safe mode. Can anyone recommend the next steps? I have also tried the following;

• stopping startup items
• uninstalling hardware drivers
• removing recent software
• running troubleshooters at boot
• sfc scan
• diagnostic/selective startups with minimal services running

Would the fact that I cant boot into Safe Mode with Networking imply its a network driver related issue?
Bit of a dead end really, any help would be much appreciated
Kind regards
Trevor

 

Safe mode gone wrong

Hello,

Share this information to assist you better.

• What is the make and model of the computer?
• What are the problems you were facing in your computer?
• Are you able to boot into the desktop?

Follow the steps to come out of Safe mode.
1. Log in to safe mode.
2. Press "Windows" + "R" key.
3. Type "msconfig" and select "Boot" tab.
4. Uncheck "Safe boot" and select "OK".
5. Now restart your device. Your device will boot in normal boot.

I request you to refer the article below for reference:

Windows Startup Settings (including safe mode) - Microsoft Support

Hope this helps, let us know the status of the issue.



Thank you.