Windows 10: Windows 10 possible virus?

Hello about 30 minutes ago I downloaded some software for my wacom tablet but I think it was a virus because it randomly started downloading a bunch of programs like teamviewer, supremo and weather stuff. i think it was part of something called the mobilepcstarterkit and now my computer is in a very weird state. it has a black screen with the cursor forever loading (spinning) its telling me to activate windows 10 so there is no HUD or GUI taskbar or anything

plz help i can access internet and files and use things normally but there is no taskbar or windows interface. i can also use cmd. it looks like this, this is a screenshot i took.





:)

 

Windows 10 Unexpected shutdown on start up

OK, so i figured it out myself

Found the logfile in "C:\Windows\Minidump".

You need the Windows Development Kit to open it and a bit of googling to understand it.

Found out that a Daemon driver caused an error. Removed Daemon but this didn't solve it. (ps: Daemon itself worked normally).

I let hibernate my computer again and found another error with sptd2.sys: SCSI Pass Through Direct layer

More google and ended up on the duplexsecure site. Downloaded the W10 version and voila: problem fixed.

For the Windows support team: It would be really helpfull if you could pass problems to a more skilled helpdesk who can do more than proposing the standard solutions in case those won't work.

Cheers

 

Windows 10 Unexpected shutdown on start up

OK, so I also found out that this occurs when sleepmode (for me after 3 hours) changes into hibernate mode.

Seems like the going into hibernate and/or starting up from HIbernate results in a shutdown. In safeboot it works perfectly.

Anyone any idea how I can figure out where it goes wrong. Is there a way to log this (I couldn't find it in bootlog)

 

If you enabled System Restore, you could try that first. Otherwise, mobilepcstarterkit is well known malware. Download and run Malwarebytes Anti-Malware Free, run scan and let it quarantine files and remove. Then reboot.
Malwarebytes | Free Anti-Malware & Internet Security Software

 

yes i am running malwarebytes right now..hopefully it will fix

another thing i forgot to mention is that when i alt tab around it shows something called form1 that i also found out was some kidn of virus? could that be the problem?

 

Run Malwarebytes till it finds nothing then download and run ADWCleaner from Bleepingcomputer. It often finds stuff missed by MBAM.

 

Run Malwarebytes, Adwcleaner & Eset online scanner to see if they find anything. With malwarebytes make sure you go into settings & choose to scan for rootkits.