Windows 10: Windows 10 -- Preview pane not opening when trying to preview PDF files

Hi, The preview pane is working for all other programs except Adobe Acrobat Pro. When I click on a file, I receive the following error message: "An internal error occurred."


Any suggestions?

:)

 

Delete and Cut Files with Preview Pane Open

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

• Have you tried to delete the pdf file in preview panel?
• What exactly happens when try to delete the pdf file?

I suggest you to follow the steps below and check if it helps.

• 
  Open File Explorer.
  
• 
  Select View and click on preview panel.
  
• 
  Select the pdf file.
  
• 
  At the right corner you will be able to see preview panel.
  
• 
  You can right click on it and delete the files.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Video in the preview pane

Aileen,

Thank you so much for your reply.

What I really need to know is how get the video to play in the preview pane. Prior to Windows 10, this worked wonderfully and was an asset. Now, it requires making changes to the Windows registry - not recommended due to the enormous amount of issues with
Windows 10.

Any other suggestions?

 

No PDF viewer in File explorer preview pane

Hi Steve,

Conflicts with the program settings is one of the possible reasons why you are unable to view the PDF preview in the File Explorer Preview Pane. We suggest that you try the troubleshooting steps in this

thread, and go to the post that was provided by Michalis_Georgiou
on October 24, 2017 in the 2nd page, and check if you will still encounter the same issue.

Should you need further assistance, don't hesitate to get back to us.