Windows 10: Windows 10 / Printer not working

My wife upgraded her Windows 7 laptop to Windows 10 about a month or so ago and everything has been fine until this past weekend when she tried to print. The printer was old so I gave it to my daughter and went to get my wife and I a new wireless printer. (HP Officejet Pro 8610). The printer is on the network and works fine with my daughters Windows 7 machine, our android phone and iphone and my Debian machine.
On her laptop when I try to print from notepad I get "A StartDocPrinter call was not issued" and when I try to print from Wordpad I get "Could not start print job" and if I try to print from a browser I don't get any errors but nothing happens(no printer icon or printer action).
I have tried to remove the printer, updating drivers, restarting print spooler, restarting laptop, used the "HP Print Doctor" software and everything else I know to try. If I use the HP software to print a diagnostic page, it prints fine. I have tried searching this issue without much success(other than outdated documents that aren't relevant to my problem.) Any and all information is much appreciated and thank you!
Below is a link to a pic where I have printer status page open and trying to print.
http://devcore.us.to/new/printer.jpg

:)

 

HP 2544 printer

printer is connected to a laptop with windows 10 installed, is unable to make the printer work. Is the printer compatible with windows 10?

 

Problem with Windows 10

I downloaded Windows 10, but then my printer would not work. I tried restarting & tried disconnecting & reconnecting my printer.

System even said my printer was fine, but still would not work. I had to restore Windows 7 before my printer would work again. Is there a way for my printer to work with Windows 10? It's an HP G85.

 

Is there anything in this kb article that fits?
https://support.microsoft.com/en-us/kb/121074

 

Thanks, but nothing applies as my other windows machine is able to print from printer with no problem. I do not have a password on the printer share while I try to solve issue.

 

I had an issue the other day but my laser printer was displaying as 'off line' for the laptop. I could print from the desktop. The printer is plugged into the Linsky router. It turned out that the IP number from the laptop to the printer had not updated when I replaced the router during the winter.
Once I changed the IP address in the laptop the printer went on line and was 'talking'. While searching out possible reasons I discovered that printer IP numbers can 'change' but in my case an old IP had been retained.

 

Try this fix
Hope it works

Click Start,
Search for cmd.exe
Right click on cmd.exe
Click on Run as Administrator
Type C:\
Press Enter.
Type CD\Windows\System32\Spool
Press Enter.
Type Cacls.exe PRINTERS /e /g users:C
Press Enter.
Restart the computer

 

Thanks all for replies!

 

This fixed issue, thanks a lot!

 

You are welcome
Please mark this as Solved to help others

 

hi, do I have to do above for all logins? have similar issue, and did it using administrator login, and it worked. but when login as other user, the issue stood still.