Windows 10: Windows 10 Pro is crashing abruptly and computer immediately turns off without any...

Hi


I have been facing a weird problem for last 2 to 3 months. I use Windows 10 Pro on Dell Inspiron 15 7000 Series laptop which started to crash to blank (immediate power off - like you hold the power button and it turns off the laptop immediately) sometimes. But as time progressed, it started to increase. Today only, I had this crash at least 6 times. When I start the laptop again, it doesn't give me any error message or inform if windows was crashed and had any error. It just starts normally.


Can anyone help me how can I diagnose it and use some crash logs to identify what could be the issue?


I appreciate your efforts helping me out in this issue.


Thanks

:)

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

all games crash!

ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.

 

Windows 10 crashes abruptly

In the last two months, my PC has been crashing abruptly during gaming sessions. When I examine the system's events in Event Viewer, I see a lot of Event ID 7023 before the crashes:

"The User Data Access_8a7dac6 service terminated with the following error: Unable to complete the requested operation because of either a catastrophic media failure or a data structure corruption on the disk."

I followed the Microsoft Support Engineer's troubleshooting steps in this forum: Event ID 7023 Error. Computer keeps crashing. That
seemed to have worked for 20 days, until just now, when the PC suddenly crashed and rebooted again.

I saved the Event Viewer log as a file and can provide it if needed. Any help you can offer would be greatly appreciated - I've never seen a crash like this before.