Windows 10: Windows 10 Pro license after Surface Laptop 3 replacement

BenceMolnár · May 11, 2020

Hi there,

My Surface Laptop 3 was recently replaced by Microsoft Repair Centre. The old one had Windows 10 Home version upgraded to Windows 10 Pro and paying for it of course, but replacement device has Windows 10 Home edition again. Can I have the license transferred as well to the replacement device? Thank you in advance.

Best regards,

Bence

:)

Brink · May 11, 2020

Surface Tools for IT Update for Surface Pro and Surface Laptop

We are pleased to announce that today we’ve released new versions of the Surface Tools for IT Pros with support for the new Surface Pro and Surface Laptop. This update includes new versions of the Surface Enterprise Management Mode (SEMM) tools Surface UEFI Configurator and Surface UEFI Manager, Surface Dock Updater (SDU), Surface Data Eraser (SDE), and Surface Deployment Accelerator (SDA). You can download these updated tools from the Surface Tools for IT page in the Microsoft Download Center.

Click the download to select the following files for each of the Surface Tools for IT:

Surface_Deployment_Accelerator_v2.0.8.0.msi

Surface_Data_Eraser_v3.2.36.msi

Surface_Dock_Updater_v2.1.15.0.msi

SurfaceUEFI_Configurator_v1.0.74.0.msi

SurfaceUEFI_Manager_v2.2.21.msi

See the below list for notes on the individual updates for each specific tool:

Surface Deployment Accelerator

Surface Deployment Accelerator v2.0.8.0 supports deployment of the new Surface Pro.

Note: Surface Deployment Accelerator v2.0.8.0 provides support only for Surface Pro and does not replace Surface Deployment Accelerator v1.96.0405 which supports Surface 3, Surface Pro 3, and Surface Book.

Surface Data Eraser

Surface Data Eraser v3.2.36 adds support for the storage devices of Surface Studio, Surface Pro, and Surface Laptop.

Note: The Surface Data Eraser USB creation utility cannot run in a Windows 10 S environment. To erase the storage device of a Surface Laptop with Windows 10 S, you must first create the Surface Data Eraser USB drive using another computer with a Windows 10 Pro or Enterprise environment.
Note: Surface Pro devices with 1TB storage are not currently supported by Surface Data Eraser.

Surface Dock Updater

Surface Dock Updater v2.1.15.0 adds support for Surface Pro and Surface Laptop.

Note: The Surface Dock Updater utility cannot run in a Windows 10 S environment. Surface Dock devices connected to Surface Laptop with Windows 10 S will receive firmware updates through Windows Update and do not require the Surface Dock Updater to stay up-to-date. If you wish to check the firmware version of a Surface Dock, or to manually update a Surface Dock, connect the Surface Dock to a Surface device with a Windows 10 Pro or Enterprise environment.

Surface Enterprise Management Mode

Surface UEFI Configurator v1.0.74.0 adds support for Surface Pro and Surface Laptop and a new ability to generate a USB drive with WinPE that can be used to enroll a device in Surface Enterprise Management Mode.

Surface UEFI Manager v2.2.21 adds for Surface Pro and Surface Laptop.

Note: The Surface UEFI Configurator and Surface UEFI Manager cannot run in a Windows 10 S environment. Surface Laptop devices running Windows 10 S can be enrolled in SEMM using the USB drive generated by the Surface UEFI Configurator, or otherwise can be enrolled by upgrading the device to Windows 10 Pro or Windows 10 Enterprise.
Click to expand...

Source: Surface Tools for IT Update for Surface Pro and Surface Laptop Surface

24c · May 11, 2020

Surface Pro 3 screen replacement?

Yesterday I dropped my 3.5 year old Surface Pro 3 - cracked the screen. The touch screen does not respond to touching now.
I can get a newer version - see pic - or try to get the screen replaced. This would be my 1st experience at having an electronic device repaired, very leery about it.

Suggestions appreciated!

Brink · May 11, 2020

Boot Surface Laptop to USB - no Volume button

Hello Jimmy,

This doesn't list the "Surface Laptop", but you might give it a try to see.

*Arrow Boot Microsoft Surface from a USB device

Surface Studio, Surface Book, Surface Pro 4, Surface 3, or Surface Pro 3 with a configured boot order in UEFI

Step 1: Shut down your Surface.
Step 2: Insert the bootable USB drive into the USB port on your Surface.
Step 3: Press the power button to turn it on.
Step 4: Follow the on-screen instructions to boot from your USB drive.
Click to expand...

Otherwise, you should be able to use OPTION ONE below to boot from the USB from advanced startup.

*Arrow Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials

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