Windows 10: Windows 10 Pro - no option to add user account

Just did a clean install of Windows Pro 10 from a usb key and my option to add another account is not there. No family options...just manage my own account (administrator)


Is there a fix or what do I do? How do I fix this? Do I need to reinstall and what options do I choose so that I get this done right?


On Windows 10 Pro, 64 bit, 16gb ram


Thanks much,

Sue

:)

 

Strange Windows 10 User Account issue.

Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown

 

Strange Windows 10 User Account issue.

Look at this thread,How to Delete a User Account in Windows 10, it may help. You can try the various methods.
Make sure you are using an administrative account when removing the account or log on using the Administrator's account.

Or, if you are patient and know what you are doing, manually remove it.

Either way, Goodluck.

 

Windows 10 user account

Hi,

Thank you for posting your query on Microsoft Community.

To assist you better I would like to know whether you tried creating a Microsoft Account or administrator account

before trying the steps that you have mentioned in the post and did you try creating an account after signing as built in administrator?

I suggest you to try the steps give below and check if it helps.

To start Windows 10 in safe mode with command prompt:

Step 1:

• 
  Press Windows + I keys on the keyboard to open Settings menu.
  
• 
  Select Update &
  security and click on Recovery.
  
• 
  Go to Advanced startup and select
  Restart now.
  
• 
  After your PC restarts to the Choose an option screen, select
  Troubleshoot > Advanced options
  > Startup Settings >Restart.
  
• 
  After your PC restarts, select a startup setting as Safe Mode with command prompt by pressing the corresponding number.
  

Step 2.Follow the below steps to enable Built in Administrator:

• 
  Open Command Prompt from
  Windows Recovery Environment.
  
• 
  Copy and paste the below command and press Enter.
  

net user administrator /active:yes

• 
  Close the Command Prompt.
  
• 
  Try to login though Built in Administrator.
  
• 
  You may create new user account also and assign the administrative privileges to the account through in built administrator account.
  
• 
  Follow the below article to create new user account.
  

http://windows.microsoft.com/en-my/windows-10/create-a-local-user-account-in-windows-10

After creating new user account, try to sign in to the new user account and check if the issue persist.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.