Windows 10: Windows 10 Pro refuses to reactivate after hardware upgrade

To start, I'm using a retail key not an OEM one. It was originally for Windows 7 Pro but I upgraded it to Win 10 Pro years ago and it's been working fine all this time. The key came in a physical sleeve and were sold to me by an official "Microsoft Gold Certified Partner".I've tried everything, the normal activation process via my Microsoft account. My old computer shows up but when I select it it says the key was already used yes it was, for this computerI tried to insert a screenshot here but "something went wrong" and it refuses to insert the image. You can see the screenshot here https:/

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Reactivation Windows 10 Pro issue

I have changed my hardware recently and found that I can't reactivate Windows 10 Pro. In Reactivate Windows section, I can't find my current device in the list, only my old motherboards appeared ( MSI and Gigabyte ). My old hardware are I7-4790 + MSI H81M
Mobo + 8GB DDR3 Ram and I upgraded to I5-9400F + My new Asrock MOBO B350 or 450 something (Can't remember) + 16 GB DDR4 Ram. There is no my current MOBO in the reactivate section, only the old one appeared (MSI H81M Mobo). Pls someone help me.

Also note that I have signed in with my microsoft account that links with Windows 10 pro licence but it only shows the old mobo in the reactivate list.

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Windows 10 reactivation on hardware changes

Hi Florea,

It is possible that Windows won't be able to identify your computer correctly that is why the operating system is not activated. To address your issue, we suggest that you follow the steps in this
article on how to reactivate your Windows 10 after a hardware change.

Let us know if you need further assistance.