Windows 10: Windows 10 Pro Upgrade from Microsoft Store Installed Deactivated Enterprise

Hello,I bought Windows 10 Pro on November 19, 2020 Order number 4007776415 from the Microsoft Store. It instead installed a deactivated Enterprise edition. At the time there was a support phone line where I was able to reach a human. They instructed me to enter a new product key that was only delivered verbally as I was typing it into the activation box. It worked, but I never got an opportunity to write down my key or ever sent one. Even the order on my Microsoft account doesn't have a key.Recently, I upgraded my PC and my license was deactivated due to the hardware change. I'm stuck yet ag

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Purchased Windows 10 Pro Upgrade from Microsoft Store, but Windows Installed Deactivated Enterprise

I originally ran on Windows 10 Home, 1903, under digital license (The OS came with the PC). The license is, in turn, linked to my Microsoft account.

I then purchased an upgrade to Pro version from the Microsoft store app (I used the link provided in Settings>Update & Security>Activation). I installed what I purchased from the store, the PC restarted.

After the restart, I discovered that the Windows edition installed was not Pro, but Enterprise albeit deactivated. Worse, Windows says it cannot "activate Windows on this device because dont have a valid digital license or product key..." It also shows
error code 0x803F7001.

Clicking "Troubleshoot" does not work as it only says that I'm not connected to the Internet. But I am connected to the Internet.

I referred to my Microsoft account and was able to confirm that what I purchased was indeed Pro and not Enterprise.

I just want an upgrade to Pro like I'm supposed and entitled to. Is there a way to fix this? Or have I been screwed by Microsoft?

 

Downgrade from Windows 10 Enterprise to Pro

Hello,

I need to downgrade from Windows 10 Enterprise to Windows 10 Pro.

1. I had windows 8.1 home and upgraded to windows 10 home, using the media creation tool 1809.
2. After windows 10 home installation , I went to Settings > Updates and Security > Activation > Go to Microsoft Store. Bought Windows 10 Pro, but instead of Install I did upgrade to workstation.

So now I have Windows 10 Enterprise and I can't activate it, which is normal, cause I bought windows 10 Pro and not Enterprise.

How can I downgrade it to Windows 10 Pro?

Thank you in advance.

 

Windows 10 Home to Pro upgrade problem

I bought a new PC with Windows 10 Home and after making sure it was up to date I went to Settings/Update/Activation/Microsoft Store and purchased the Windows 10 Pro upgrade. I clicked Install on the Microsoft Store window and when done I got the following error. "We can't activate Windows on this device because you don't have a valid digital license or product key. If you think you do have a valid license or key, select Troubleshoot below. Error code: 0xC004C003"

I clicked on Troubleshoot and it couldn't solve the problem and said to contact support for help which was no help as it just referenced a bunch of articles.

One thing I noticed is it shows Windows 10 Enterprise as the version. I purchased the Windows 10 Pro upgrade. I didn't know there was an Enterprise version and it wasn't listed on the upgrade page.

Any suggestions?