Windows 10: Windows 10 Pro Upgrade missing folders and locks up

So I upgraded 2 computers to Windows 10 Pro.

One being my laptop - the laptop is now missing my Pictures Folder (looked in Windows Old File not there)

Second being a desktop - Nothing missing but whenever I open Outlook or any browser I can't type and it goes straight to not responding.

These are both computers I use for work any help would be awesome.

:)

 

Failed windows 10 update

For the last 5 days. I see the following in Windows Update History:

Upgrade to Windows 10 Pro Failed Important 8/3/2015

What is failing?

Am upgrading from Win 7 Pro.

I have a 5.67GB folder C:\$Windows.~BT with 16,962 files in it, including setup.

What's missing?

 

Upgrading to pro from window hom

okay I have window 10 home I go to upgrade it and click up to pro for 99 and it freezes store just locks up and nothing

 

Hi, Laptop: hope you've got a backup if that's the only folder you're missing. There are threads about missing folders.
E.g. try
Solved Missing folders from the folder - Windows 10 Forums
(I searched the forum for
missing folders
)

Desktop: You could try booting to e.g. Safe Mode with Networking and see if there's any change. If so, suspect 3rd party program conflict.

Have you tried the new Edge browser too?

It's possible that having upgraded, you have inherited something which is incompatible.

I've no specific ideas on this, but if you simply search for
browser I can't type
the number of results is quite surprising.

 

I found my folders they had been moved somewhere else (I do have a backup on an external)

As for the desktop nothing works not even safe mode, we have our IT guy coming to pick it up.

Was just trying to figure it out without being charged 125+ an hour lol.

I will post his remedy though once he figures it out so I can hopefully help anyone else who has this problem.

 

Regarding your desktop- if you have a full backup, and you have checked the manufacturer's list to see it is approved to run Windows 10, I would suggest you clean install Win 10 if reinstalling the programs isn't too onerous.

That way you'll be able to confirm if it runs Win 10.