Windows 10: Windows 10 Pro will not reboot after Blue Screen

I have a Windows 10 Pro PC that had a blue screen failure. Now it will not boot up. I have done a restore to a date well before the blue screen failure, but it still will not boot. It seams MS no longer has support agents to talk to. So I am open to any help.

:)

 

blue screen issue


after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step

 

Windows 10 pro blue screen

Hi Suman,,

Thank you for posting your query on Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you for the issue.

• What is the exact error message or code you receive?
• When exactly do you experience this issue?
• Did you make any changes in your system prior to this issue?

I suggest you to try the steps from the below link and check if it helps:

Troubleshoot blue screen errors

Let us know the status of the issue. We will be glad to assist you further.

Thank you.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.