Windows 10: Windows 10 Pro x64 BSoD on Dell Inspiron 5720 Laptop

Tends to happen when using Outlook 2007, Firefox and/or Ventrilo x64, most crashes seem to occur when running Firefox.

Collected information below:
Attachment 70691

sfc /scannow reports errors but using dism fails to resolve them.

:)

 

After updating to windows 10 my touch pad no longer shows up in settings.

Dell Inspiron 5720 with Alps touch pad.

 

Laptop camera give error "Something went wrong"

I've run the trouble shooting route but still receiving same error. Really frustrated. Have tried disabling all other apps using camera - no difference. My laptop Dell Inspiron 5720. Seems this a major problem with windows 10 camera.

 

Just tried to post again with the usual BAD_HEADER_POOL reporting as the cause. I've tried a number of things to try to resolve it, including using DISM to replace what the store reported as corrupt drivers, sadly this like most things I've tried so far failed again. I'm at a point where I no longer have any ideas what to do.

DISM reports error 11 for the network driver yet fails to even see the WMI whenever I've tried using both the ISO download and the install/upgrade DVD. I'm pretty much out of options for how to solve what's going on now and could really do with some help as I'm being left in a situation where the supposed fixes don't work. DISM gives Error 11 suggests some options, but I've upgraded from Win 7 Ultimate rather than 8/8.1, please help if you can as I'm now at a loss for fixing this.

 

All your dumpfiles blame
Code: BugCheck 19, {20, ffffe001e5ec8430, ffffe001e5ec8450, 4020011} *** WARNING: Unable to verify timestamp for mwac.sys *** ERROR: Module load completed but symbols could not be loaded for mwac.sys Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+1dd ) DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT PROCESS_NAME: mbamservice.ex CURRENT_IRQL: 0 ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) x86fre LAST_CONTROL_TRANSFER: from fffff803532a5de5 to fffff803531b6760 STACK_TEXT: ffffd000`224ff0b8 fffff803`532a5de5 : 00000000`00000019 00000000`00000020 ffffe001`e5ec8430 ffffe001`e5ec8450 : nt!KeBugCheckEx ffffd000`224ff0c0 fffff800`34000ed2 : 00000000`00000000 ffffe001`e3bb7940 00000000`00000000 ffffe001`676e7049 : nt!ExFreePool+0x2c5 ffffd000`224ff1a0 fffff800`34001bf2 : 00000000`00000000 00000000`00000000 00000000`00000011 fffff800`3405c000 : tcpip!IppCleanupSendState+0x1a ffffd000`224ff1d0 fffff800`34125b1d : ffffe001`e9f83010 00000000`00000001 00000000`00000000 ffffe001`e79146e0 : tcpip!IppInspectBuildHeaders+0x412 ffffd000`224ff4b0 fffff800`37dc6135 : 00000000`00000008 ffffd000`00000014 ffffe001`e2f3d010 ffffe001`e2f3d034 : fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+0x1dd ffffd000`224ff570 00000000`00000008 : ffffd000`00000014 ffffe001`e2f3d010 ffffe001`e2f3d034 ffffe001`e2f3d024 : mwac+0x6135 ffffd000`224ff578 ffffd000`00000014 : ffffe001`e2f3d010 ffffe001`e2f3d034 ffffe001`e2f3d024 ffffe001`00000011 : 0x8 ffffd000`224ff580 ffffe001`e2f3d010 : ffffe001`e2f3d034 ffffe001`e2f3d024 ffffe001`00000011 00000000`00000000 : 0xffffd000`00000014 ffffd000`224ff588 ffffe001`e2f3d034 : ffffe001`e2f3d024 ffffe001`00000011 00000000`00000000 00000000`00000000 : 0xffffe001`e2f3d010 ffffd000`224ff590 ffffe001`e2f3d024 : ffffe001`00000011 00000000`00000000 00000000`00000000 ffffe001`00000000 : 0xffffe001`e2f3d034 ffffd000`224ff598 ffffe001`00000011 : 00000000`00000000 00000000`00000000 ffffe001`00000000 ffffe001`00000000 : 0xffffe001`e2f3d024 ffffd000`224ff5a0 00000000`00000000 : 00000000`00000000 ffffe001`00000000 ffffe001`00000000 00000000`00000000 : 0xffffe001`00000011[/quote] This driver is part of Anti malwarebytes
Your driver is from mwac Wed Jun 18 04:07:00 2014

Driver Description: Malwarebytes Web Access Control
Driver Update Site: Support: Welcome | Official Malwarebytes Support
Download: Free Cyber Security & Anti-Malware Software
Please update or reinstall your Anti malwarebyte version.

Also your Diskeeper software is outdated
DKDFM Tue May 07 02:15:27 2013 (5188479F)
DKRtWrt Wed May 21 01:08:44 2014 (537BE07C)
DKTLFSMF Mon Apr 14 18:39:04 2014

And your ElbyCDIO Mon Mar 04 10:21:51 2013 driver is outdated.

Driver Description: CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD
Driver Update Site: http://cdrecord.berlios.de/private/cdrecord.html AnyDVD here: slysoft.com

 

OK will check the outdated drivers even though the software is reporting the latest versions, something is not quite right but will investigate further.

Uninstalled and Reinstalled Malwarebytes with the appropriate reboots as necessary.

Your Diskeeper Professional Edition is up to date. You have the most recent release : Build 1104.
Malwarebytes is also reporting being up-to-date Database: v2016.03.21.04, Home Premium 2.2.0.1024
Updated VirtualCloneDrive to 5.5.0.0 (the latest as I understand it)

If the outdated drivers were the issue then hopefully that should have been fixed, though how Malwarebytes was causing the BSoDs is a mystery just now as it was at the latest versions, maybe the reinstall will have fixed it, will keep you posted.