Windows 10: Windows 10 Random Reboot

After a recent Windows Update I have been experiencing random reboots while playing Overwatch. When I run a game sometimes my computer reboots itself. The game quits and the "Windows is now rebooting screen appears". I have checked all my temps and memory and there is no problem, I have also run system file check and there was no integrity issues.

:)

 

Random Reboots

I've had, as the title suggests, random reboots for the length of the time since I've built my computer (2 years roughly) and they're completely inexplicable.

It happens under no load, high load, watching movies, listening to music, playing games, browsing the web, sitting by itself in the room when the my sleeping monitor is even saying WTF?!

There aren't any Events to view other than the usual 0xC*D event when the service just shrugs at me.

Any thoughts or suggestions? Maybe someone has had the same problem before and it was just a loose molex connection? I'm baffled.

 

WHEA_UNCORRECTABLE_ERROR - Random reboots and 0x124 error

Thanks, axe0

How do I explain what steps I took... I ran dm_log_collector.exe but not sure how results were actually acquired/interpreted.

I need to be able to explain steps I took and steps taken to reproduce.





thanks, in advance!

 

Windows random reboot

Hi jayewaah,

There are several reasons that computers do a random reboot such as overheating, third-party programs running on the background that is causing conflicts on the system or corrupted system files.

I'd like to know the following details so I can provide the appropriate troubleshooting steps to help resolve this concern:

• What is the make and model of your device?
• Were there any changes made prior to the issue?
• What antivirus program are you using?
• Was your device overheating the moment you play games?
• In which instance does the reboot occurs besides when playing games?
• Do you have a third-party antivirus program installed on your device?
• Do you have any third-party programs installed recently?

For initial troubleshooting, kindly follow these steps:

• Check if there are available updates for your device by clicking on the
  Start button, then select Settings >
  Update & security > Windows Update > Check for updates.
• Verify if there are drivers that are missing or needs update. follow the steps on
  Update drivers in Windows 10 article.
• Check if there are blockages inside your device's components that may lead to overheating. (cooling fan)
• Perform a clean boot on your device to isolate the issue. This will determine if there are third-party
  applications that is causing conflict on your system. This will also help you check if the performance will improve and if the reboot instances will stop.

Update us with the results.