Windows 10: Windows 10 Random Restarts

My computer recently started randomly restarting. It happens about once a day, but I have made it a few days a couple times. I did just recently download the 20H2 update, but have had no other changes. I've also never had it happen while actively using the computer, it's when I leave it for a while and come back it has restarted itself. I have checked the Event Viewer and it is always this error:


"Initialization failed because the driver device could not be created. Use the string "000000000100320000000000D71000C011010000250200C001000000000000000000000000000000" to identify the interface for which initialization failed. It represents the MAC address of the failed interface or the Globally Unique Interface Identifier GUID if NetBT was unable to map from GUID to MAC address. If neither the MAC address nor the GUID were available, the string represents a cluster device name. "


I'm at a loss, and have run out of ideas. This is the most recent dump file: https://www.mediafire.com/file/xa59n0t2jsy64zk/020221-9515-01.dmp/


Any help would be most appreciated.

:)

 

random restarts

Hi,

If a Windows computer random restarts, the device usually have some damaged system components. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• What changes have you made to the device before this issue occurred?
• What troubleshooting steps was already performed to your laptop?

In the meantime, it will be best to make sure that the latest update of Windows is installed on your device. If the same issue happens after installing Windows Update, we suggest running the power troubleshooter. To do so, follow these steps:

• Open the Control Panel.
• Using the search bar at the upper-right corner, type troubleshooting.
• From the search results, click on Troubleshooting and then select System and Security.
  
• Click on Power and then follow the prompts to successfully run the tool.

We are looking forward to your response.

 

Random restarts

when you start the computer up press F8 repeatedly until you get a list of how to start windows, choose do not automatically restart on system failure. if your getting bsod's list what your getting here so we can further help you. IF the system is not getting bsod's and still restarting as you say then i would look into getting a line conditioner for your computer as you might be having power issues.

 

random restarts

Hi Lili,

Hardware failure or system instability can cause the computer to
randomly restarts. As our initial troubleshooting step, we suggest you to run the Power troubleshooter on your computer and check if it fixes the issue. Here are the steps:

• Press Windows key.
• Type Troubleshoot.
• Under Find and fix other problems look for
  Power.
• Then Run the troubleshooter.

Update us with the outcome and if you need further assistance.