Windows 10: Windows 10 randomly locks up

Hi,

I have a Windows 10 problem.

My PC is randomly locking up. Sometimes while using and sometimes while I am away. I have to power cycle to get it back. There is no responses to mouse or keyboard.


I have been trying to troubleshoot this issue, and only have the event files to look at. No dump files or anything else seem to be available.

If there is other log files that could help, please let me know and I will post.


I know this is like finding a "needle in a hay stack" scenario, but hopefully some of you smart people have an idea.


There seems to be a couple of events that happen withing close proximity of the lock up.

I will paste the event log here:

---------------------------------------------------------------------------

Log Name: System

Source: Microsoft-Windows-DistributedCOM

Date: 8/9/2019 7:45:21 PM

Event ID: 10001

Task Category: None

Level: Error

Keywords: Classic

User: MADDOGGRIZZLY\Jeff

Computer: MaddogGrizzly

Description:

Unable to start a DCOM Server: Microsoft.Wallet_2.2.18065.0_x64__8wekyb3d8bbwe!App.AppXgvxkrr1tm1jwgecmqbxe81yfbwpjdn1h.mca as Unavailable/Unavailable. The error:

"2147958031"

Happened while starting this command:

"C:\WINDOWS\system32\backgroundTaskHost.exe" -ServerName:App.AppXggkaqzf6p31g37n0m8phzeswb0rt9m7e.mca

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />

<EventID Qualifiers="0">10001</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8080000000000000</Keywords>

<TimeCreated SystemTime="2019-08-09T23:45:21.083363700Z" />

<EventRecordID>1069</EventRecordID>

<Correlation ActivityID="{3475a7a3-92c5-4fde-b9bb-3d10ad605326}" />

<Execution ProcessID="940" ThreadID="1436" />

<Channel>System</Channel>

<Computer>MaddogGrizzly</Computer>

<Security UserID="S-1-5-21-3342283461-251108796-217234085-1001" />

</System>

<EventData>

<Data Name="param1">"C:\WINDOWS\system32\backgroundTaskHost.exe" -ServerName:App.AppXggkaqzf6p31g37n0m8phzeswb0rt9m7e.mca</Data>

<Data Name="param2">2147958031</Data>

<Data Name="param3">Microsoft.Wallet_2.2.18065.0_x64__8wekyb3d8bbwe!App.AppXgvxkrr1tm1jwgecmqbxe81yfbwpjdn1h.mca</Data>

<Data Name="param4">Unavailable</Data>

<Data Name="param5">Unavailable</Data>

</EventData>

</Event>


------------------------------------------------------------------------------------------

Here is the other event, the DR number changes so not always DR14.

------------------------------------------------------------------------------------------


Log Name: System

Source: disk

Date: 8/20/2019 10:13:18 AM

Event ID: 11

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: MaddogGrizzly

Description:

The driver detected a controller error on \Device\Harddisk14\DR14.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="disk" />

<EventID Qualifiers="49156">11</EventID>

<Level>2</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2019-08-20T14:13:18.328583800Z" />

<EventRecordID>1474</EventRecordID>

<Channel>System</Channel>

<Computer>MaddogGrizzly</Computer>

<Security />

</System>

<EventData>

<Data>\Device\Harddisk14\DR14</Data>

<Binary>0F00800001000000000000000B0004C0030100000000000000000000000000000000000000000000BE22020000000000FFFFFFFF060000005800000500000000FF200612080130100000000028000000000000000000000000E8B5100FE3FFFF00000000000000006096DE100FE3FFFF0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</Binary>

</EventData>

</Event>

:)

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

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Im not sure what to do! if its the board i'll rma it and give him "back" the P45 but if its ram or hdd idk...

what do you suggest?

 

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Thanks

Moved from ( Windows / Windows 10 / Windows settings )