Windows 10: Windows 10 re-installation

Hello,


I would really appreciate if someone from the Microsoft team can help me with the following problem:


I have been using Windows 10 since it was available as a free upgrade from the Microsoft.


After recent Windows update, there was a problem with the touch pad, which led to disappearance of the mouse pointer. In order to resolve the issue, I tried to reset my laptop and use the trouble shooting application.


During this process, I could not reinstall Windows 10. I had to install Windows 8.1 as it was available with the recovery disk. However it does not allow me to upgrade from Windows 8.1 to Windows 10.


I would appreciate if I can get any help with regards to this matter.


Thanking you.

:)

 

windows xp installation and dual core am

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Is it time for Windows 10 already?

Here's a good step by step guide on doing a fresh install.

How to clean install Windows 10 from a USB drive - Software - Feature - HEXUS.net

 

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